“…Therefore, it is not surprising that a growing number of studies have empirically addressed how a bank's CSR activism influences its outcomes, primarily in terms of profitability, growth opportunity, reporting quality, and customer satisfaction (e.g., Cornett, Erhemjamts, & Tehranian, 2016;Forcadell & Aracil, 2017;García-Sánchez & García-Meca, 2017;Shen, Wu, Chen, & Fang, 2016;Soana, 2011;Wu, Shen, & Chen, 2017). We attempt to contribute to this debate motivated by the idea that each individual CSR dimension has its own identity (Cai, Cui, & Jo, 2016;Oikonomou, Brooks, & Pavelin, 2012). We attempt to contribute to this debate motivated by the idea that each individual CSR dimension has its own identity (Cai, Cui, & Jo, 2016;Oikonomou, Brooks, & Pavelin, 2012).…”