The Impact of CSR Perceptions on Employees’ Turnover Intention during the COVID-19 Crisis in China

Cheng, Yang; Wang, Yuan; Pan, Feihong

doi:10.3390/ijerph19148297

Cited by 11 publications

(14 citation statements)

References 66 publications

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“…Employers improve employee WB because low WB can produce unhappiness, lower productivity, and increased stress and anxiety, eventually leading to a high turnover rate [ 44 , 50 , 51 , 52 , 67 ]. Therefore, employees’ WB is an objective of SR programs concerning its human resources and work environment [ 53 ], ensuring employee commitment [ 68 ].…”

Section: Discussionmentioning

confidence: 99%

“…In this context, Chowdhury et al proposed an SR and OE reporting on stakeholder health and WB [ 66 ], based on the Global Reporting Initiative (GRI) sustainability reporting standards. Cheng et al [ 67 ] suggest that if SR activities do not live up to employees’ expectations, they generate mistrust of organizations, leading to reduced commitment [ 34 , 67 , 68 ] and WB and increasing turnover rates [ 67 ]. Various authors [ 67 , 68 , 69 , 70 , 71 ] have studied the impact of employees’ perceptions regarding CSR and organizational ethics on outcome measures: employee satisfaction, turnover rates, and overall organization sustainability.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Cheng et al [ 67 ] suggest that if SR activities do not live up to employees’ expectations, they generate mistrust of organizations, leading to reduced commitment [ 34 , 67 , 68 ] and WB and increasing turnover rates [ 67 ]. Various authors [ 67 , 68 , 69 , 70 , 71 ] have studied the impact of employees’ perceptions regarding CSR and organizational ethics on outcome measures: employee satisfaction, turnover rates, and overall organization sustainability. Consequently, examining and monitoring employees’ perceptions regarding SR and OE is beneficial for the organization’s human resources management and strategic management to meet the expectations of all stakeholders, especially employees [ 67 , 68 , 69 , 72 ].…”

Section: Literature Reviewmentioning

confidence: 99%

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The Role of Social Responsibility and Ethics in Employees’ Wellbeing

Bocean

Nicolescu

Cazacu

et al. 2022

IJERPH

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Social responsibility (SR) is a concept or practice by which organizations take into account the interest of society by taking responsibility for the impact of their activities on all stakeholders. The SR of organizations implies ethical behavior concerning all stakeholders and a company’s commitment to the sustainable economic development of society. Organizational ethics is a set of written and unwritten codes of principles and values that govern decisions and actions within an organization. Ethics has a rather internal perspective, while social responsibility has a rather external perspective. This study examines the impact of social responsibility and organizational ethics on employees’ wellbeing. To perform the empirical analysis, we conducted a survey among 423 employees from Romanian organizations. Using the structural equation modeling, we analyzed the relationships between social responsibility, organizational ethics, and employees’ wellbeing, emphasizing the positive impact of ethical and responsible behavior of the organization on the employees’ wellbeing. The organization’s employees play a dual role: firstly, they are all internal stakeholders, and secondly, they are constituents of an external stakeholder essential for the organization—the community. The results show a significant positive influence of social responsibility and organizational ethics on employees’ wellbeing as a result of a responsible and ethical behavior in relation to the organizational stakeholders.

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Section: Discussionmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

See 1 more Smart Citation

The Role of Social Responsibility and Ethics in Employees’ Wellbeing

Bocean

Nicolescu

Cazacu

et al. 2022

IJERPH

View full text Add to dashboard Cite

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“…The first research topic focuses on the stakeholder perspective of CSR communication and examines the perceptions, responses, and evaluations of CSR communication activities from stakeholder perspectives, including general customers (S. Kim & Ji, 2017), consumers of a particular industry or market (e.g., Bartikowski et al, 2021), international consumers (Y. R. R. Contini et al, 2020), employees (e.g., Cheng et al, 2022), students (Peppas & Yu, 2007), publics affected by the organizational crisis (e.g., Y. Ji & Kim, 2019), and publics affected by natural disasters (e.g., Cheng et al, 2019).…”

Section: Research Topicsmentioning

confidence: 99%

Tracking CSR Communication Research Within the Chinese Context: A Systematic Literature Review

Dong

Song

Cheng

et al. 2023

International Journal of Business Communication

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Considering the globalization of corporate social responsibility (CSR), China has become an important and distinctive market for CSR practice and research. Communication, as a fast-growing subfield of CSR research, has made substantial contributions to the theorization of CSR yet has been dominated by Western contexts. To provide a contextualized view of CSR communication, this study systematically examined the 88 articles of CSR communication research published in peer-reviewed journals with a focus on the Chinese context. Findings revealed the unique characteristics of Chinese CSR and the status of Chinese CSR communication literature in terms of publication trend, authorship/institution, RQ/Hypothesis, research topics, research context, theoretical frameworks, and methodological approaches. In addition, this study identified gaps in the current Chinese CSR communication research. It offered directions for future development regarding strengthening conceptual development, innovating methodological approaches, and expanding research topics and scopes.

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“…However, it remains an udder-investigated terrain on how MCSR can help an organization in managing different negative employee outcomes. We do not intend to establish here that the literature on this stream is non-existent because some recent scholars have investigated MCSR to manage employee exhaustion ( 30 ), turnover intentions ( 31 ), stress ( 32 ) etc. Even discussion on BO exists in the MCSR framework ( 33 , 34 ).…”

Section: Introductionmentioning

confidence: 99%

Managing healthcare employees' burnout through micro aspects of corporate social responsibility: A public health perspective

Chen

Liu

2023

Front. Public Health

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BackgroundGlobally, an increasing number of healthcare workers (HCW) suffer from the issue of burnout (BO) annually. The critical issue of BO undermines the capacity of HCW to deliver superior healthcare services on the one end, it negatively affects the mental health of HCW on the other hand. Although HCW in developed and developing countries face the risk of BO, however, this issue is more critical in developing countries due to poor infrastructure, resources and social inequalities. The BO syndrome has recently been recognized as a public health concern, and new approaches are required to manage this epic, especially in healthcare management, effectively. In this respect, past research recognizes the role of corporate social responsibility (CSR) in influencing employee outcomes. Especially the micro aspects of CSR (MCSR) have recently received growing attention from academicians and practitioners. However, most existing MCSR investigations relate to the positive aspects of individual psychology, leaving the terrain unattended on how MCSR can help employees in reducing negative work outcomes for example, BO. To close this critical gap, the basic aim of this study is to investigate the relationship between MCSR and BO. Further, to understand the underlying mechanism of how and why MCSR may reduce employees' BO, this study introduces two mediators, work engagement (WE) and intrinsic motivation (IM) and one moderator, compassion at work (CW).MethodThe data for the current study were gathered randomly from HCW serving in different hospitals of a developing country. Specifically, we collected the data in three separate waves. A self-administered questionnaire was used as a data collection instrument by following a paper-pencil methodology. The response rate in this study remained close to 64%. Both male and female HCW participated in this study. We validated the hypothesized relationships with the help of structural equation modeling in AMOS software.ResultsThe results confirmed that MCSR negatively predicts BO, and WE and IM mediated this relationship. Moreover, the moderating effect of CW was also confirmed.ConclusionThe findings of this study help healthcare administrators to mitigate the epic of BO among HCW by carefully planning and executing MCSR policies.

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The Impact of CSR Perceptions on Employees’ Turnover Intention during the COVID-19 Crisis in China

Cited by 11 publications

References 66 publications

The Role of Social Responsibility and Ethics in Employees’ Wellbeing

The Role of Social Responsibility and Ethics in Employees’ Wellbeing

Tracking CSR Communication Research Within the Chinese Context: A Systematic Literature Review

Managing healthcare employees' burnout through micro aspects of corporate social responsibility: A public health perspective

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