The impact of ecological responsibility on business excellence of mountain hotels

Radović, Nikica; Čerović, Slobodan

doi:10.5937/ekopre2108438r

Cited by 3 publications

(3 citation statements)

References 21 publications

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“…The Western Balkan region consists of the following countries: Serbia, North Macedonia, Albania, Montenegro and Bosnia and Hertzegovina. Radović and Čerović (2021) indicate that when evaluating the application of ecological principles within the framework of the analysed region, awareness of the use of renewable energy sources, as well as waste management, are at a very low level.…”

Section: Environmentally Responsible Operations In Hotel Industrymentioning

confidence: 99%

“…4 (2023) der for certain hotel companies to be considered eco-friendly from a social point of view. In order to meet the expectations of its guests, the hotel management must follow the events and trends in the global tourism market, as well as the processes of sustainable hotel management in order to permanently implement innovations and be competitive on the market (Radović & Čerović, 2021). There is a niche in the tourism market of sustainably educated tourists who practice activities related to environmentally sustainable engagement in their daily lives, which brings them benefits from the economic aspect.…”

Section: Environmentally Responsible Operations In Hotel Industrymentioning

confidence: 99%

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Business Excellence of Eco-Friendly Hotels in the Region of the Western Balkans: Case Study of Eco-Friendly Hotels in Serbia

Radović,

Stanišić,

Nikolić

2023

EoR

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Hotel industry, as a very dynamic activity within the tourism industry, applies innovations in business and develops voluntary eco-business standards for developing sustainable tourism. The paper aims to assess business excellence of hotels that are holders of the international eco-certificate Green Key in Serbia, a country in the Western Balkan region, by using the BEX model. The study reviews and presents the current situation when it comes to implementation and valorisation of eco-principles and standards in hotel business in Serbia, while examining their business excellence, as well as the opportunities for better positioning in the international tourism market. The research results show that the examined companies do not have poor ranks of business excellence. It is recommended for these hotels to continue with the current business while implementing innovations in sustainable business in order to improve business results. By monitoring the value of the BEX index, it is possible to avoid business risks, while expanding eco-awareness and implementing sustainable business policies, which would help hotel companies improve their business.

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Section: Environmentally Responsible Operations In Hotel Industrymentioning

confidence: 99%

Section: Environmentally Responsible Operations In Hotel Industrymentioning

confidence: 99%

Business Excellence of Eco-Friendly Hotels in the Region of the Western Balkans: Case Study of Eco-Friendly Hotels in Serbia

Radović,

Stanišić,

Nikolić

2023

EoR

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“…An analysis of eco-responsibility, which represents one of the green criteria and its impact on business excellence, was performed in hotels in Serbia, Bosnia and Herzegovina and Montenegro [32]. The research showed that practising ecological activities did not affect the business excellence of the analysed hotels.…”

Section: Introductionmentioning

confidence: 99%

Energy Management Model for Sustainable Development in Hotels within WB6

2022

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The aim of this paper is to propose a model for an energy management system (EnMS) in the hospitality industry in line with the ISO 50001 standard. The new proposed model, specifically developed for service organizations, was based on the Plan–Do–Check–Act cycle and was confirmed in 280 hotels in the Western Balkans 6 (WB6) region. The data were used to investigate if hotel properties represent an influential factor in the wider implementation of EnMS requirements. The proposed model, based on the ISO 50001 standard, was developed into sub-categories, including actual regulations and legislation within the EU and WB6. Hotels, as some of the most energy-demanding buildings, due to their purpose and processes, should provide their guests with electricity, hot water, heating and air-conditioning every hour of every day. The survey was conducted in 280 hotels and lasted from December 2021 to September 2022. The research shows that the average implementation of EnMS requirements was 38.07% for the whole researched sample, i.e., 25.86% in Albania, 30.40% in Bosnia and Herzegovina, 26.11% in Kosovo, 46.34% in Montenegro, 29.86% in North Macedonia and 44.56% in Serbia. In the researched case study, the average implementation of the PLAN phase (phase for establishing basics for energy management) was 35.71%, implementation of the DO phase (phase for implementing energy management processes) was 44.90%, implementation of the CHECK phase (phase for monitoring and the measurement of energy performance) was 45.45%, and finally, implementation of the ACT phase (phase for reviewing and improving energy management) was only 25.36%. The proposed model is significant as it can be used for broader research to investigate other business sectors in hospitality and for policymakers to propose energy consumption strategies and measures for energy savings that would have a minimal impact on service quality. The novelty of this research can be seen not only in the specifically developed model for service organizations in the hospitality sector but it also contains current data from the verified model in one specific region which offers the possibility of benchmarking and evaluating one’s own organization.

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Potential for sustainable investments in Serbia: SDG investment map

Lončar

2024

Ekonomika preduzeća

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The Serbia SDG Investor map is created using an established SDG Investor Map Methodology 2.0 - a comprehensive step-by-step UNDP methodology that combines secondary data research with desk analysis, interviews, and discussions with public and private sector stakeholders to verify findings and contribute new insights. The data are analyzed to distill Investment Opportunity Areas (IOAs) and data-backed business models. The findings on the SDG Investor Maps are uploaded to the SDG Investor Platform, allowing the investors to use extensive functionality to search for market intelligence on Serbia's SDG-aligned investment opportunities by filtering on several criteria of particular interest, including sectors, regions, SDGs as well as return profiles, market size and timeframes of investments. Serbia's proposed SDG investment portfolio consists of thirteen Investment Opportunity Areas, which came out as a result of the process of prioritization of the country's sustainable development needs, the existence of supporting country and sectoral policies, and the identification of appropriate business models for investment development. The total IOA pipeline is estimated at more than $8.3 billion in the next five years.

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The impact of ecological responsibility on business excellence of mountain hotels

Cited by 3 publications

References 21 publications

Business Excellence of Eco-Friendly Hotels in the Region of the Western Balkans: Case Study of Eco-Friendly Hotels in Serbia

Business Excellence of Eco-Friendly Hotels in the Region of the Western Balkans: Case Study of Eco-Friendly Hotels in Serbia

Energy Management Model for Sustainable Development in Hotels within WB6

Potential for sustainable investments in Serbia: SDG investment map

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