THE IMPACT OF ENTREPRENEURIAL ORIENTATION ON SMEs PERFORMANCE IN GHANA: THE ROLE OF SOCIAL CAPITAL AND GOVERNMENT SUPPORT POLICIES

Zaato, Solomon Gbene; Ismail, Mahamod; Uthamaputhran, Sathiswaran; Owusu-Ansah, Wilberforce

doi:10.9744/jmk.22.2.99-114

Cited by 11 publications

(13 citation statements)

References 233 publications

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“…This success inspires Malaysian SME owners because key components also need to be considered, such as non-financial performance. It doesn't stop there, Yatim et al (2019) and Zaato et al (2020) verified the conceptual framework for reviewing the enthusiasm of SMEs. In fact, government support has reconstructed social capital and entrepreneurial orientation.…”

mentioning

confidence: 99%

Usage of Public Financial Support Services, Entrepreneurial Orientation and Sme Performance: the Case of Malaysia

Yusoff

Zainol

Ismail

et al. 2021

Financial Internet Quarterly

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SMEs have received much recognition as they continue to be the backbone in the development and economic growth of nations. This study intended to investigate how the entrepreneurial orientation moderates the relationship between the utilization of the financial support services and the firm’s performance. This study used Structural Equation Modeling to evaluate the impact of financial support services on SME performance. The sample for this study involved SMEs in Malaysia. The result indicates that financial support services significantly associated with the firms’ performance and entrepreneurial orientation failed to influence significantly the relationship between the usage of the services and the performance. The findings of this study could be useful for the government business support services providers to enhance further the quality of services and will provide an understanding of how effectively the characteristics of SMEs related to entrepreneurial orientation would help increase the effectiveness of the support services.

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mentioning

confidence: 99%

Usage of Public Financial Support Services, Entrepreneurial Orientation and Sme Performance: the Case of Malaysia

Yusoff

Zainol

Ismail

et al. 2021

Financial Internet Quarterly

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show abstract

“…So that without face-to-face learning, the Tuweb learning system can be implemented properly and obtain the same student learning achievements. Other research with blended learning objects with a combination of face-to-face learning and online learning at UT obtained the same results, namely students get satisfaction but ignore technological factors (Zaato et al, 2023). This is because the blended learning objects used still consist of face-to-face learning elements and the respondents also come from students who received scholarships so that in terms of financial ability they are still lacking.…”

Section: Discussionmentioning

confidence: 71%

Analysis of UT Student Satisfaction with the Tuweb system using CSI, IPA & SEM-PLS

Masakazu,

Sopandi,

Wijaya

et al. 2023

JERE

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One form of development in the world of learning as a result of developments in information and communication technology (ICT) is that distance learning is possible. The Open University, a public university, uses various modes of learning has also experienced changes in the modes of learning for students who decide to study in person during class. Coupled with the Covid-19 pandemic, this change is a change in the learning system from the TTM mode which is replaced by Tuweb (blended learning that is held online). This study aims to analyze user or UT student satisfaction with the Tuweb system using the Servqual dimension. The data source came from the UT student population at UPBJJ UT Denpasar, where the determination of respondents was carried out using a purposive sampling technique. The Customer Satisfaction Index (CSI), Importance Performance Analysis (IPA), and Structural Equation Modeling (SEM) using Partial Least Squares (PLS-SEM) are the analytical techniques used. The results of the slices of the three methods (CSI, IPA and SEM-PLS) is that Tuweb UT's services get quite satisfied ratings from students, where the variable that gives excellence to Tuweb UT is empathy. As a note for improving the tuweb service from UT, the Tuweb service has the availability of a learning service response at any time and place (responsiveness variable) and the Tuweb service has better speed accuracy than the promised speed accuracy (reliability variable).

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“…Al Hakimi, et.all (2021) [17] defined market orientation as the most effective and efficient organizational culture to create behaviors that can produce the best for buyers and produce superior performance for the company. Based on the two definitions of market orientation, it can be concluded that market orientation is a way for organizations to identify markets and use them as a basis for determining company strategy [18], [12]. Companies that are successful in controlling the market are referred to as market drive firms, namely companies that always place customer orientation and competitor orientation in harmony, resulting in better marketing performance.…”

Section: Market Orientationmentioning

confidence: 99%

The Effect of Entrepreneurial Orientation, Working Capital And Market Orientation on The Performance of SMEs

Ardani,

Sunarsi

2023

j. manaj. ind. dan logist.

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The purpose of this study was to analyze the effect of entrepreneurial orientation, working capital, and market orientation on the performance of Small and Medium Enterprises (SMEs) in Bali. The type of this research was quantitative method. The size of respondents were 280 SMEs, selected by accidental sampling or the sample was chosen by chance at the location and was considered suitable as a data source. In the questionnaire, there were five choices of scores for each statement that could be chosen according to the actual situation felt by the respondent. The data were analyzed using structural equation modeling analysis with the SmartPLS 4.0 software data processing tool. This study revealed that the entrepreneurial orientation, working capital, and market orientation had a positive and significant effect on the performance of SMEs. Finally, this model helps to determine how entrepreneurial orientation, working capital, and market orientation affect business performances of SMEs

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THE IMPACT OF ENTREPRENEURIAL ORIENTATION ON SMEs PERFORMANCE IN GHANA: THE ROLE OF SOCIAL CAPITAL AND GOVERNMENT SUPPORT POLICIES

Cited by 11 publications

References 233 publications

Usage of Public Financial Support Services, Entrepreneurial Orientation and Sme Performance: the Case of Malaysia

Usage of Public Financial Support Services, Entrepreneurial Orientation and Sme Performance: the Case of Malaysia

Analysis of UT Student Satisfaction with the Tuweb system using CSI, IPA & SEM-PLS

The Effect of Entrepreneurial Orientation, Working Capital And Market Orientation on The Performance of SMEs

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