The Impact of Human Resources Management Practices as an Entry Point in Crisis Management

Abstract

Human resources management (HRM) Crisis management Jordanian commercial banks Warning signals Damage containment Learning Readiness and prevention. This study aimed to explore the impact of human resources management practices (training, participating in decision-making, motivation, and controlling), trying to build theoretical and practical frame for the effect of human resource practices in fulfilling innovations. And trying to clarify the impact of these practices on crisis management. In addition to introduce suggestions and recommendations to the firms, and to future research in similar topics. The population consisted of the estimated 11 commercial bank employees, operating in Irbid province, out of a total 34 branches, and a randomized judgmental sample were taken from (80) employees working in human resources departments. (71) resolutions deemed fit for analysis recovered. The most important research findings that there is positive statistically significant influence for human resources management practices (training, participating in decision-making, motivation, and controlling)) in crisis management. The study recommends that outsourcing like consultants is another option, consultant that can lead the process. Contribution/ Originality This study aimed to explore the impact of human resources management practices (training, participating in decision-making, motivation, and controlling), trying to build theoretical and practical frame for the effect of human resource practices in fulfilling innovations.

The Impact of Quality Dimensions of Accounting Information System Success on the Effectiveness of During-Financial Crisis Management: The Mediating Role of System Usage in a Government Sector Context

“…Monitoring, identifying, collecting and classifying warning signals (Alzoubi, 2020;Dahham et al, 2020;Qaddoriy & Mahameed, 2020); analyzing warning signals, monitoring internal work environment, monitoring external work environment (Al Jaberi & Qawasmeh, 2020;lshammari, Alhazaimeh, & Alzoubi, 2020); flexibility of organizational structure, organizational culture, organizational support, control and monitoring (Abdul Razzaq, 2011;Adwan, 2019;Hanna, Abdul Aziz, & Najib, 2018); reward and motivation, forecasting, information systems, instructions and regulations (Abu Omar, 2009;Alkshali & Al-Qutob, 2007;Nour Al-Daem, 2015); crisis management reports, monitoring and follow-up teams, a receiving center for warning signals (Almashaqba, 2017;Alsoudani & Altaany, 2014;Zwyalif, 2015).…”

“…Crisis management team and center, training, workshops, meetings, experiments and simulation (Adwan, 2019;Almashaqba, 2017;Nour Al-Daem, 2015;Zwyalif, 2015); control, monitoring, analysis, planning, review plans, scenario development, coordination (Abu Omar, 2009;Alkshali & Al-Qutob, 2007;Alsaqqa & Soufi, 2021;Qaddoriy & Mahameed, 2020); communication and cooperation channels, participation, expert use, information systems and databases (Al Jaberi & Qawasmeh, 2020;Alsoudani & Altaany, 2014;Hanna et al, 2018); risk assessment, financial planning, financial analysis, exchange of information and experiences, and resource accessibility (Abdul Razzaq, 2011;Alzoubi, 2020;lshammari et al, 2020;Zwyalif, 2015).…”

“…Crisis management units, responsiveness, holding meetings, distributing tasks, responsibilities and powers, realizing and managing time, leadership, follow-up, participation and cooperation (Adwan, 2019;Al Jaberi & Qawasmeh, 2020;Alsaqqa & Soufi, 2021;lshammari et al, 2020); implementing plans and scenarios, preventing exacerbations and sub-crises, crisis control, awareness and media, communication channels, motivation and reward, information and communication security (Abdul Razzaq, 2011;Abu Omar, 2009;Hanna et al, 2018;Qaddoriy & Mahameed, 2020); reconciling interests and security necessities, utilizing information systems, availability, access, accuracy, speed and updating of information, decision making support, resource allocation (Alkshali & Al-Qutob, 2007;Bushra, 2017;Dahham et al, 2020;Nour Al-Daem, 2015;Zwyalif, 2015); optimal utilization of available resources, rationalization of expenditures, emergency financial allocations, crisis information, financial position (Almashaqba, 2017;Alsoudani & Altaany, 2014;Alzoubi, 2020).…”

“…Recovery and recuperation plans, instructions and procedures, inventory of effects and damage, identification of needs, prioritization, channels of communication and awareness, restoration of trust and loyalty (Abdul Razzaq, 2011;Abu Omar, 2009;Alkshali & Al-Qutob, 2007;Nour Al-Daem, 2015;Zwyalif, 2015); channels of cooperation and coordination, information sharing, decision making, motivation and reward, identification of urgent and vital activities, rapid recovery of activity, information systems (Al Jaberi & Qawasmeh, 2020;Alsaqqa & Soufi, 2021;Alsoudani & Altaany, 2014;lshammari et al, 2020;Qaddoriy & Mahameed, 2020); preparing reports, allocating resources, rationalizing financial resources, selecting higher-revenue activities, avoiding high-spending activities, estimating the financial deficit, rationalizing expenditures (Almashaqba, 2017;Alzoubi, 2020;Dahham et al, 2020;Hanna et al, 2018).…”

“…Evaluating crisis management, plans, procedures, decisions and working methods; collecting and recording crisis information; preventing re-crisis; proactive methods; drawing lessons and learning (Adwan, 2019;Alkshali & Al-Qutob, 2007;Almashaqba, 2017;lshammari et al, 2020;Zwyalif, 2015); benefiting from experiences, forming experiences and refining skills, research and studies, information systems, crisis information retention, crisis information analysis, availability, accessibility, sharing crisis information (Abdul Razzaq, 2011;Alsaqqa & Soufi, 2021;Alsoudani & Altaany, 2014;Dahham et al, 2020;Nour Al-Daem, 2015); developing plans, scenarios and strategies, comparing the plan to reality, revealing weaknesses and strengths, crisis management methods for others, encouragement and motivation (Abu Omar, 2009;Al Jaberi & Qawasmeh, 2020;Alzoubi, 2020;Hanna et al, 2018;Qaddoriy & Mahameed, 2020).…”