The impact of information technology on individual and firm marketing performance

Stone, Robert W.; Good, David J.; Baker-Eveleth, Lori

doi:10.1080/01449290600571610

Cited by 78 publications

(50 citation statements)

References 75 publications

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“…According to [4], [6] for a construct to be valid its Cronbach's alpha should be greater than its correlation with other constructs. As shown in Table 2 comparison of the correlations with the Cronbach's alphas indicated that this is true for all constructs and thus discriminant validity is satisfied [36].…”

Section: Validitymentioning

confidence: 78%

Evaluating the impact of information systems on end user performance: A proposed model

Abugabah¹,

Sanzogni²,

Alfarraj³

2010

IJACSA

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Abstract-In the last decades, information systems (IS) researchers have concentrated their efforts in developing and testing models that help with the investigation of IS and user performance in different environments. As a result, a number of models for studying end users' systems utilization and other related issues including system usefulness, system success and user aspects in business organizations have appeared. A synthesized model consolidating three well-known and widely used models in IS research is proposed.Our model was empirically tested in a sophisticated IS environment investigating the impacts of the enterprise recourse planning (ERP) systems on user perceived performance. Statistical analysis was performed including factors analysis and regression to test the model and prove its validity. The findings demonstrated that the proposed model performed well as most factors had direct and or indirect significant influences on user perceived performance suggesting therefore that the model possesses the ability to explain the main impacts of these factors on ERP users.

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Section: Validitymentioning

confidence: 78%

Evaluating the impact of information systems on end user performance: A proposed model

Abugabah¹,

Sanzogni²,

Alfarraj³

2010

IJACSA

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“…These scales consider mostly items that have been broadly used in the literature. The scale developed by Seddon and Kiew (1997) has been used as a base to measure usefulness, adding an item used by Stone, Good, and Baker-Eveleth (2007). To measure system quality from the standpoint of its ease-of-use dimension, we used the scale prepared by Seddon and Kiew (1997), adding items used by Etezadi-Amoli and Farhoomand (1996), as well as Venkatesh and Davis (2000).…”

Section: Methodsmentioning

confidence: 99%

Automating and informating: roles to examine technology’s impact on performance

Bravo

Santana

Rodón

2016

Behaviour & Information Technology

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Information quality and system quality are considered key factors in determining the usefulness of systems. However, prior studies have yielded mixed results. This article holds that the system's assistance (the degree of the assistance provided by a system through its two roles: automating and informating) mediates in this relationship and may help to explain such mixed results. Furthermore, it holds that the system's level of intervention (the degree to which technology participates in carrying out the tasks) is another key factor in determining its usefulness, especially through the automating role. Data from 246 users filling different hierarchies and functional areas were collected. Results show that information quality and system's level of intervention explain usefulness through both roles. System quality explains usefulness through the informating role, but not through the automating role. The factors' differentiated effects through each role may help managers to establish more effective criteria and priorities in the different stages of an information system's life cycle.

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“…ICTs also allow exchanges to be increased and the number of actors providing new collective work practices (Peyrat-Guillard and Samier, 2003;Détienne et al, 2010) and contribute to the improvement of customer relationships (Navarro et al, 2001). Several studies (Marchandise et al, 1999;O'Mahony and Barley, 1999;Bérard, 2002;Stone et al, 2007) note that these technologies have an impact on:…”

Section: Information and Communication Technologies (Icts) In The Wormentioning

confidence: 99%

Impact of ICTs on leadership practices: representations and actions

Leduc

Guilbert

Valléry

2015

Leadership &Amp; Organization Development Journal

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Purpose – The purpose of this paper is to present the results of field research carried out within a civil army corps responsible for the security of people and property. Design/methodology/approach – The study deals with e-leadership as it leadership practices related to information and communication technologies (ICTs). Findings – Having initially described the position of ICTs in current workplace contexts, the authors review the question of the role of leadership as well as that of knowledge acquired in e-leadership. Practical implications – The results reveal variations in the use of ICTs in leadership situations, which find their origins in multiple determinisms related to the types of task, the technological tools and the constraints inherent to customary situations. Originality/value – These conclusions are discussed in the light of research centered on the predictive variables arising from the adoption of technologies in the context of the workplace.

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The impact of information technology on individual and firm marketing performance

Cited by 78 publications

References 75 publications

Evaluating the impact of information systems on end user performance: A proposed model

Evaluating the impact of information systems on end user performance: A proposed model

Automating and informating: roles to examine technology’s impact on performance

Impact of ICTs on leadership practices: representations and actions

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