User acceptance of virtual reality: an extended technology acceptance modelAlthough virtual reality (VR) has many applications, only few studies have investigated user acceptance of this type of immersive technology. We propose an extended version of the Technology Acceptance Model (TAM) that addresses some aspects of VR. Our model includes variables from the TAM, user experience, variables specific to VR, and variables relating to user characteristics. This model was tested with 89 users who performed an aeronautical assembly task in VR. Results suggest that intention to use VR is positively influenced by perceived usefulness and negatively influenced by cybersickness. Hedonic quality-stimulation and personal innovativeness are predictors of perceived usefulness. Perceived ease of use does not have a significant impact on intention to use and it is only influenced by pragmatic quality. These findings have a number of implications regarding user acceptance of VR.
L’objectif de cet article est de faire un bilan sur l’évaluation de l’acceptabilité de la réalité virtuelle dans les études empiriques. Nous commençons par proposer une synthèse des approches théoriques traitant de l’acceptabilité des technologies. Puis, à partir de notre revue de la littérature, nous présentons les dispositifs évalués, leurs applications et les objectifs de l’évaluation de l’acceptabilité dans ces études. Nous nous focalisons ensuite sur les différentes variables issues de ces études qui semblent pertinentes pour l’évaluation de l’acceptabilité de ce type de technologies. Nous clôturons l’article sur les limites des études présentées et sur des perspectives de recherche.
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