The impact of intellectual capital on performance: Evidence from the public sector

Abstract

This paper investigates the influence of intellectual capital on organizational performance in the public sector and studies the interconnections between intellectual capital variables within the latter setting. It follows a quantitative research approach where data was collected from 371 employees in a public entity within the Gulf Cooperation Council (GCC) region. The findings highlight the importance of human, social and organizational capital in enhancing performance in the studied organization. Furthermore, the results show that the examined forms of capital can be interconnected. These outcomes support the earlier findings on the positive impact of intellectual capital variables on performance and, provide valuable and rather rare insights on the latter interrelationships within the GCC public sector.

Intellectual Capital and Sustainable Economic Performance in the Public Sector: The Context of the New Public Management in Malaysia

“…The findings of this study reinforced the previous empirical findings that there was a positive relationship between IC constructs and IC dimensions [33]. The findings also were consistent with previous studies that examined the relationship between IC construct dimensions and organisational effectiveness in the public sector [53].…”

“…After administering a survey questionnaire across two public sector entities within the Gulf Cooperation Council region and collecting responses from 371 employees, Farah and Abouzeid [33] showed a positive relationship between IC and performance. They selected the multi-item scale measure developed by Youndt and colleagues [34], which drove IC dimensions.…”

“…They selected the multi-item scale measure developed by Youndt and colleagues [34], which drove IC dimensions. Farah and Abouzeid [33] measured the human-capital dimension with six items, social capital with four items, and organisational capital with four items. They conducted ordinary least squares regression with a given dimension of organisational performance (measured with five items).…”

Capital humano, aprendizaje y desempeño organizacional en escuelas de educación media superior mexicanas

“…Para algunos autores que han realizado investigaciones, tanto teóricas como empíricas, el análisis de los activos intangibles dentro del contexto educativo ha sido poco tratado (Cabrol y Székely, 2012;Encinas, 2014;González-Loureiro y Teixeira, 2015;Guthrie y Dumay, 2015;López, 2016;Majad, 2016;Farah y Abouzeid, 2017;OCDE, 2017;Barbón y Fernández, 2018;). Al respecto, la ________________________________________________________________283-305 Licencia de Creative Commons Atribución 4.0 Internacional (CC BY 4.0) https://creativecommons.org/licenses/by/4.0/deed.es producción académica publicada en la Web of Science (WoS), relacionada con variables como CH y AO, de 2015 a la fecha, muestra un total de 65 publicaciones dentro del periodo de revisión (ver Gráfico I).…”

Modelos de capital intelectual a nivel empresarial y su aporte en la creación de valor

“…Anteriormente, contar con una planta física para una organización era lo más importante. En la actualidad, las empresas basadas en conocimiento precisan de poca infraestructura física y los procesos de globalización y competitividad obligan a que estas conozcan, administren, midan y relacionen el valor del capital intelectual con variables de rentabilidad, posicionamiento estratégico e imagen (Farah & Abouzeid, 2017;Bakhsha et al, 2018). A través de estas últimas, se puede entender la importancia de crear, retener y convertir dicho capital en una ventaja competitiva (Saavedra-García & Saavedra-García, 2012;Kuo & Yang, 2012).…”