The impact of ISO 9001 quality management on organizational learning and innovation: Proposal for a conceptual framework

Mokhlis, Chams Eddoha; Elmortada, Asmaa; Sbihi, Mounia; Mokhlis, K.

doi:10.21533/pen.v6i2.590

Cited by 5 publications

(14 citation statements)

References 16 publications

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“…"There are two main things in the research of software quality: one of them is concerned with evaluating the software process quality while the other focuses on the product quality itself. Several product quality models can be found in the literature, such as [3][4][5][6][7][8][9]. "Among these models, the most consensual model is the one offered by ISO 9126.…”

Section: Theoretical Framework 21 a Quality Model For Components Basmentioning

confidence: 99%

“…As a starting point, they will use the quality model described in [9] (see Table 1) which is an attempt to improve some of the shortcomings of the ISO9126 model. "I try to adapt it to the special needs of quality components [4]. "The former are more suited for component quality evaluation on the to the developers of components point of view, while the latter are of special interest to the components consumers (developers using components that already exist in the construction of their applications).…”

Section: Theoretical Framework 21 a Quality Model For Components Basmentioning

confidence: 99%

“…"The software should be available whenever required, as well as operating properly,"safely and reliably, without any adverse side effects or security concerns" [4]. "It is essential that the software used in systems in the safety critical and security critical fields is dependable, as the consequence of failure (e.g.…”

Section: Software Dependabilitymentioning

confidence: 99%

“…"Specialized application programs are available that can help with this process". "Automated code reviewing facilitates systematic testing of source code for potential trouble such as buffer overflows, race conditions, memory leakage, size violations, and duplicate statements" [4].…”

Section: Coding Constructionmentioning

confidence: 99%

“…The impact of quality management on learning, consider the quality system as a homogeneous set of practices and do not take into account the specificities of its components. "However, some authors suggest that quality systems should be split into two categories: technical components (statistical control of processes, the use of benchmarking or the implementation of flexible processes) and social or contextual components (leadership, staff involvement, customer orientation, training and development of staff skills, teamwork, communication, shared vision)" [4]. "The risks to the project are influenced by factors such as the level of novelty for the organization, the complexity of the project, its duration, availability of resources, including highly skilled specialists, etc [16]"…”

Section: Component Adaptationsmentioning

confidence: 99%

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A new model for study of quality attributes to components based development approach

Jaffar

Hussain²,

Chiad³

2019

PEN

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Received "Software development costs, time-to release and quality product are important factors affecting the construction of software. Different types of tools and techniques are suggested by researchers to improve in delivering quality software systems with lower cost and reduce time to delivery. One such practice is development of software using Component Based Software Development (CBSD) techniques"[1]. CBSD recommended building software systems using existing reusable components, instead of writing from scratch. The main objective of CBSD is to writes once and reuse any number of time with no or modification. Some of the advantages that a company may available by adapting CBSD for the Software development are shorter development time which results in meet tight dead line, increase productivity and Quality Product. CBSD also, support reusability"[3]. The aim of this paper is to develop the new model of software product and describe the characteristics of some selected of attributes of CBSD models that are widely practiced in software industries with explain about IT project. We proposed a complete model for Component Based Software Development for reuse. This Model will cover both component based software development as well as Component development phases for A-Model. This Model is represent one good solution for Component Based Development with reduce cost and time to deliverable and save the quality of product.

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Section: Theoretical Framework 21 a Quality Model For Components Basmentioning

confidence: 99%

Section: Theoretical Framework 21 a Quality Model For Components Basmentioning

confidence: 99%

Section: Software Dependabilitymentioning

confidence: 99%

Section: Coding Constructionmentioning

confidence: 99%

Section: Component Adaptationsmentioning

confidence: 99%

See 3 more Smart Citations

A new model for study of quality attributes to components based development approach

Jaffar

Hussain²,

Chiad³

2019

PEN

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The Interdependencies of Quality Management, Knowledge Management and Innovation Performance. A Literature Review

Zizakov

Vasic

Delić

et al. 2020

IFIP Advances in Information and Communication Technology

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Quality management should represent one of the most common approaches to improving quality and innovation performance. Still, it is shown that this is not always the case. To find the real cause of the contradictory results, a literature review was conducted. Some authors propose that knowledge management might present the missing link between quality management and innovation performance. Therefore, in this research, the importance of knowledge management will be considered, as a key mediator between quality management on innovation performance. Thus, this paper aims to provide answers to: "What does quality management need to provide, to support innovation performance?", "How does knowledge management contribute to innovation performance?" and "How does knowledge management mediate the relationship between quality management and innovation performance?". Knowledge management provides benefits for innovation performance, under certain organizational conditions and mechanisms. The lack of proper knowledge management among employees can be the cause of shortcomings in the relation between quality management and innovation performance.

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The discovery of absorptive capacity and the practice of intellectual capital mobilization within change management processes

Rooney,

Kaushalya,

Jayawardana

2023

JOCM

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PurposePrevious studies have argued that improvement in organizational performance though change management processes is grounded in external knowledge acquisition and assimilation. However, there is ambiguity in how existing knowledge, in the form of intellectual capital (IC), is mobilized in this context. In response, this paper develops a context-based mediator model depicting the relationship between IC processes, absorptive capacity (AC) and organizational performance following the introduction of external knowledge.Design/methodology/approachA qualitative longitudinal case study approach is adopted, collecting data over three phases of a quality improvement program over a three-year period.FindingsWith the development of relational capital facilitated thorough changes in the work environment and the structured enhancement of knowledge-processing capabilities, the study identified the mediating role of AC on the relationship between IC mobilization and improved organizational performance.Originality/valueWhilst there have been studies of relationships between IC and organization performance, to the best of the “authors” knowledge, this is one the few empirical studies to explore associations between IC types, existing knowledge sharing processes and IC mobilization, mediated by the AC of a firm, to exploit external knowledge.

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The impact of ISO 9001 quality management on organizational learning and innovation: Proposal for a conceptual framework

Cited by 5 publications

References 16 publications

A new model for study of quality attributes to components based development approach

A new model for study of quality attributes to components based development approach

The Interdependencies of Quality Management, Knowledge Management and Innovation Performance. A Literature Review

The discovery of absorptive capacity and the practice of intellectual capital mobilization within change management processes

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