The impact of mobile Internet on mobile voice usage: A two-level analysis of mobile communications customers in a GCC country

Gerpott, Torsten J.; May, Sebastian; Nas, Gokhan

doi:10.1016/j.im.2017.02.003

Cited by 8 publications

(5 citation statements)

References 45 publications

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“…This raises a question as to which kind of efforts should be made in order to increase the desired level of adoption of these services (Afshan and Sharif, 2016;Alalwan et al, 2016;Alalwan et al, 2017;Dwivedi et al, 2016).Even though the related issues of mobile internet represent worthy trends in the KSA to be considered by researchers, there is a dearth of literature which has focused on mobile internet in the KSA (i.e. Abanumy and Mayhew, 2005;Alhussain et al, 2010;Al-Khalifa, 2011;Alqahtani and Atkins, 2017;Almutairi, 2011;Alnahdi et al, 2017;Alsenaidy and Ahmad, 2012;Alwahaishi and Snášel, 2013a, b;Baabdullah, 2018;Baabdullah et al, 2016;Badwelan et al, 2016;Dwivedi et al, 2017a;Gerpott et al, 2017). This is in addition to the fact that it is important that more quantitative data are available to figure out and test the main factors predicting customer intention and adoption of mobile internet in the KSA.…”

Section: Accepted Manuscriptmentioning

confidence: 99%

Examining adoption of mobile internet in Saudi Arabia: Extending TAM with perceived enjoyment, innovativeness and trust

Alalwan

Baabdullah

Rana

et al. 2018

Technology in Society

321

188

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Mobile internet represents a breakthrough technology that has derived much attention from mobile organizations and services providers in the Kingdom of Saudi Arabia (KSA) 1. However, the level of acceptance of mobile internet in the KSA is still below the level of ambition. This is in addition to the fact that there is a considerable need to discover the main factors shaping Saudi customers' intention and adoption of such a mobile system. For this reason, this study is conducted in the hope of providing further understanding about the adoption of mobile internet in the KSA. The extension version of Technology Acceptance Model TAM 2 with perceived enjoyment was adopted as a theoretical foundation of the current study model. This was expanded by considering two additional factors: innovativeness and trust. The main empirical data collected through questionnaires was analysed using structural equation modelling (SEM) 3. Perceived usefulness, perceived enjoyment, trust, and innovativeness are statistically supported to have a significant impact on the Saudi customer intention to adopt mobile internet. Further discussion regarding the main contribution as well as research limitations and future directions are presented at the end of this paper.

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Section: Accepted Manuscriptmentioning

confidence: 99%

Examining adoption of mobile internet in Saudi Arabia: Extending TAM with perceived enjoyment, innovativeness and trust

Alalwan

Baabdullah

Rana

et al. 2018

Technology in Society

321

188

View full text Add to dashboard Cite

show abstract

“…(1) Von Neumann Structure and Harvard Structure. In the division of memory structure, microprocessors can be divided into von Neumann structure [24] and Harvard structure [20]. Wireless Communications and Mobile Computing Harvard architecture includes the address bus and the data bus of the program memory and at least two sets of the address bus and the data bus of the data memory.…”

Section: Rapidio Endpoint Interconnection Often Depends On Somementioning

confidence: 99%

Intelligent Art Design Management Based on Wireless Communication Microprocessor and Mobile Internet

Wang

Zhu

2022

Wireless Communications and Mobile Computing

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Art design management is the fusion of art design and business management and the collision between design management and other disciplines. In order to study art design management students in a scientific way, this article combines wireless communication microprocessors and mobile Internet to design a new art design management mode. This paper proposes the inspection technology and its algorithm description, combines the T2 microprocessor and the SOA service architecture of the mobile Internet, and then integrates the theoretical knowledge of art design management to build an intelligent art design management based on wireless communication microprocessors and mobile Internet model. Then this paper designs the finite impulse response (FIR) filter test experiment and the end-to-end delay test experiment. The data collected in the experiment is optimized for the new art design management mode, and the optimized mode is subjected to a control experiment and a favorable opinion survey analysis. The experimental results show that the art design management model based on wireless communication microprocessors and mobile Internet has increased the artistic creation ability by 21.78% compared with the traditional art design model; compared with the traditional art design management mode, the art design management mode based on wireless communication microprocessor and mobile Internet has improved the management ability by 10.61%.

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“…Their results conclude that telecommunication service industries present a more substantial productivity growth due to their high acceptance of technological advances. Gerpott et al [99] focused on the correlation between MI (mobile Internet) usage and MV (mobile voice) calling pattern. The findings show a balanced relationship between MV and MI usage.…”

Section: Crm Analytics In Telecommunication Industrymentioning

confidence: 99%

Amalgamation of Customer Relationship Management and Data Analytics in Different Business Sectors—A Systematic Literature Review

et al. 2021

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Customization of products or services is a strategy that the business sector has embraced to build a better relationship with the customers to cater to their individual needs and thus providing them a fulfilling experience. This whole process is known as customer relationship management (CRM). In this context, we extensively surveyed 138 papers published between 1996 and 2021 in the area of analytical CRM. Although this study consisted of papers from different business sectors, a fair share of focus was directed to the telecommunication industry and generalized CRM techniques usages. Different science and engineering-based data repositories were studied to ascertain significant studies published in scientific journals, conferences, and articles. The research works on CRM were considered and separated into IT and non-IT-based techniques to study the methods used in different business sectors. The main target behind implementing CRM is for the better revenue growth of the company. Different IT and non-IT-based techniques are used in the analytical CRM area to achieve this target, and researchers have been actively involved in this domain. The purpose of the research was to show the impact of IT-based techniques in the business world. A detailed future course of research in this area was discussed.

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The impact of mobile Internet on mobile voice usage: A two-level analysis of mobile communications customers in a GCC country

Cited by 8 publications

References 45 publications

Examining adoption of mobile internet in Saudi Arabia: Extending TAM with perceived enjoyment, innovativeness and trust

Examining adoption of mobile internet in Saudi Arabia: Extending TAM with perceived enjoyment, innovativeness and trust

Intelligent Art Design Management Based on Wireless Communication Microprocessor and Mobile Internet

Amalgamation of Customer Relationship Management and Data Analytics in Different Business Sectors—A Systematic Literature Review

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