2018
DOI: 10.1177/0141076818761383
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The impact of private online video consulting in primary care

Abstract: Workforce and resource pressures in the UK National Health Service mean that it is currently unable to meet patients' expectations of access to primary care. 1 In an era of near-instant electronic communication, with mobile online access available for most shopping and banking services, people expect similar convenience in healthcare. Consequently, increasing numbers of web-based and smartphone apps now offer same-day 'virtual consulting' in the form of Internet video conferencing with private general practiti… Show more

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Cited by 20 publications
(17 citation statements)
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“…The main medical conditions that require video consultations are hypertension, diabetes, heart failure, asthma, chronic obstructive pulmonary disease and the care of elderly patients [ 3 ]. Therefore, video consultations have been widely used with patients who have common chronic conditions [ 4 ] and primary care needs [ 5 ]; these types of consultations are even considered the future of healthcare [ 6 ]. More specifically, nursing professionals have used video consultations in follow-up care for patients after surgery, patients with chronic diseases, families of children with cancer and premature newborns [ 7 ].…”
Section: Introductionmentioning
confidence: 99%
“…The main medical conditions that require video consultations are hypertension, diabetes, heart failure, asthma, chronic obstructive pulmonary disease and the care of elderly patients [ 3 ]. Therefore, video consultations have been widely used with patients who have common chronic conditions [ 4 ] and primary care needs [ 5 ]; these types of consultations are even considered the future of healthcare [ 6 ]. More specifically, nursing professionals have used video consultations in follow-up care for patients after surgery, patients with chronic diseases, families of children with cancer and premature newborns [ 7 ].…”
Section: Introductionmentioning
confidence: 99%
“…Before this pandemic, video consultations were mainly used with patients who had problems accessing the healthcare services [18], for medical consultations in primary and hospital care [19,20], and for chronic disease conditions [21][22][23]. In addition, video consultations were also used for communication between healthcare professionals and clinicians [24].…”
Section: Introductionmentioning
confidence: 99%
“…Consequently, national digital health strategies have focused their attention on video consultation in the form of online video conferences (Greenhalgh et al, 2020;Hollander & Carr, 2020). Video consultations have been mainly employed with patients who have common chronic conditions (Mallow et al, 2016) and primary care needs (Peters, Greenfield, Majeed, & Hayhoe, 2018); these types of consultations are even considered the future of healthcare (Spence, 2018). Specifically, nursing professionals have used video consultations in follow-up care for patients after surgery, chronic diseases, families of children with cancer, and premature infants (Nordtug, Rygg, & Brataas, 2018).…”
mentioning
confidence: 99%