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PrefaceThe RAND National Defense Research Institute assisted the National Geospatial-Intelligence Agency (NGA) in understanding how its workforce can work in unclassified environments, including outside Sensitive Compartmented Information Facilities (SCIFs). This is the first of two reports from the project, and it examines literature about telework and telework practices from across government agencies. This report will be of interest to government leaders who are currently implementing telework or considering implementing telework. The report identifies technological, legal, policy, financial, and security considerations and examines lessons learned from seven different agencies. RAND selected federal agencies that had telework programs in place, agencies whose employees handle sensitive or classified information, and agencies with data publicly available about these programs. This research was sponsored by the Human Development Directorate at NGA and conducted within the Cyber and Intelligence Policy Center of the RAND National Defense Research Institute, a federally iv Understanding Government Telework funded research and development center sponsored by the Office of the Secretary of Defense, the Joint Staff, the Unified Combatant Commands, the Navy, the Marine Corps, the defense agencies, and the defense Intelligence Community. RAND partnered with the Maxwell School of Citizenship and Public Affairs at Syracuse University in conducting the research for this report.For more information on the RAND Cyber and Intelligence Policy Center, see www.rand.org/nsrd/ndri/centers/intel or contact the director (contact information is provided on the webpage).
SummaryAcross ...