2012
DOI: 10.1016/j.ijhm.2011.06.011
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The impact of the servicescape on the desire to stay in convention and exhibition centers: The case of Macao

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Cited by 150 publications
(122 citation statements)
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“…Siu et al (2012) and Wu and Weber (2005) confirmed that a convention center's atmosphere, such as its ambience, is important to trade show visitors. Furthermore, Siu et al (2012) found that a convention center's atmospherics could positively influence visitors' affect. In other words, creating or having appropriate atmospherics during trade shows is an important task for organizers.…”
Section: Effects Of Trade Show Environments 669mentioning
confidence: 71%
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“…Siu et al (2012) and Wu and Weber (2005) confirmed that a convention center's atmosphere, such as its ambience, is important to trade show visitors. Furthermore, Siu et al (2012) found that a convention center's atmospherics could positively influence visitors' affect. In other words, creating or having appropriate atmospherics during trade shows is an important task for organizers.…”
Section: Effects Of Trade Show Environments 669mentioning
confidence: 71%
“…Lee, Yeung, & Dewald, 2010;Siu, Wan, & Dong, 2012;Smith, Hama, & Smith, 2003). As defined by Schlentrich (1996), trade shows are marketplaces for suppliers of products visitors through a modified Mehrabian-Russell model (M-R model).…”
Section: Introductionmentioning
confidence: 99%
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“…Therefore, festivalscape mainly refers not only to the festival venue itself, but also to the physical environment surrounding the festival. Previous studies have indicated that servicescapes influence a person's cognitive, emotional, and actionable response (Bitner, 1992;Kim & Moon, 2009); perceived quality (Siu, Wan, & Dong, 2012); and service experience evaluation (Dong & Siu, 2013). Another study demonstrated that the impact of the environment on festival loyalty is mediated by patrons' emotions (Lee et al, 2008).…”
Section: Hypothesesmentioning
confidence: 99%