The Impact of Working Remotely on Employee Job Satisfaction: An SEM- PLS study of people working at universities

Abstract

The rapidly evolving nature and expansion of the “COVID-19” pandemic have altered how business is conducted. Another obstacle arises in which it is noted that research regarding employee job satisfaction needs to be improved among individuals who were required to work from home due to the global crisis. The results of this study may provide information for organizations considering a permanent remote work model for their employees. It can investigate whether working remotely increases employees’ job satisfaction of people working at universities. The primary research method for this study is a literature review and conceptual modeling. Constraint identification and classification through a structured approach are the first steps toward a “zero-constraint” environment. To further expand the research, quantitative research was conducted on the subject and performed online and through face-to-face surveys. A questionnaire was designed to know people’s perceptions about the impact that COVID-19 created on the use of technology and ongoing remote work. Throughout the period, about 163 responses were obtained. Tested six hypotheses, and results support all the hypotheses following: (1) Monitoring affects remote work (2) Education system effect remote work (3) Job satisfaction effect remote work (4) Complexities of e-learning affect remote work. Our mediating hypothesis is remote work. Our support moderating is covid-19 lockdown. Examined the moderating effect of covid-19 lockdown on remote work on the uncertainty.

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