The Impact of Workplace Incivility on Employee Absenteeism and Organization Commitment

Zia-ud-Din, Muhammad; Arif, Arifa; Shabbir, Muhammad Aqib

doi:10.6007/ijarbss/v7-i5/2893

Cited by 17 publications

(11 citation statements)

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“…However, it is important to note there is a positive correlation between burnout, withdrawal and absenteeism among healthcare workers who have experienced WPB. [7][8][9] Research has also shown turnover rates as high as 60%…”

Section: Ta B L E 1 Demographics and Work Characteristics (N = 765)mentioning

confidence: 99%

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A survey of the prevalence and predictors of workplace bullying towards the dental hygienist

Petit

Boyd

Vineyard

et al. 2021

Int J Dental Hygiene

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Workplace violence (WPV) is defined by the Workplace BullyingInstitute 1 as repeated, harmful mistreatment from one or more employees to an intended target(s) and includes threatening, humiliation or intimidation of the intended target; verbal, psychological or emotional abuse; and interfering with work duties. The U.S. Department of Labor 2 recognizes WPV as a hazard in the healthcare industry. The World Health Organization 3 states that WPV is a globally recognized problem, and between 8% and 38% of healthcare workers have been a victim of WPV at some point in their careers. The 2010 Bureau of Labor Statistics data reported that healthcare workers have fallen victim to 11,370 assaults by a person, slightly over a 13% increase of assaults reported in 2009. 4 Bullying, as defined by the National

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Section: Ta B L E 1 Demographics and Work Characteristics (N = 765)mentioning

confidence: 99%

“…There is a significant relationship between WPV and absenteeism in the workplace, 7 work‐related burnout 8 and the negative effects it has on home life 9 . In addition, WPV impacts mental and physical health, employee turnover, retention rates and patient satisfaction 10 .…”

Section: Introductionmentioning

confidence: 99%

A survey of the prevalence and predictors of workplace bullying towards the dental hygienist

Petit

Boyd

Vineyard

et al. 2021

Int J Dental Hygiene

View full text Add to dashboard Cite

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“…Reports of workplaces being disrupted by incivility have been noted in various countries around the world (Kim & Shapiro, ; Laschinger, Leiter, Day, Gilin‐Oore, & Mackinnon, ; Lim & Teo, ). In Pakistan's health‐care sector, incivility has taken a toll in terms of increased absenteeism and diminished organizational commitment (Zia‐ud‐Din, Arif, & Shabbir, ). Lack of government investment in and attention to this sector over the years has only exacerbated the situation (Basharat, ).…”

Section: Introductionmentioning

confidence: 99%

Job satisfaction among nurses in Pakistan: The impact of incivility and informal climate

Samad¹,

Memon²,

Kumar³

2020

Glob Bus Org Exc

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Nurses working in private and public sector hospitals and other health-care facilities around the world play a critical role in ensuring patient safety and quality of service. Therefore, it is essential to understand the challenges they face on the job that may contribute to dissatisfaction and hamper performance. A study of 129 registered nurses in Pakistan investigated the impact of workplace incivility on job satisfaction and found that a climate of informality significantly buffered the negative effect of workplace incivility on job satisfaction among nurses. Working with these findings, health-care managers can make the case for policies to foster an informal and supportive working climate that will not only contribute to employees' job satisfaction, but also improve the quality of the service they deliver to their patients.

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“…There are many studies on job satisfaction in the including absenteeism (Kaiser, 2018;Zia-ud-Din et al, 2017), intention to leave (Nantsupawat et al, 2017), and studies associated with performance (Kooij et al, 2017;Owens et al, 2016). Many organisations measure business satisfaction to improve human resources and leadership capabilities.…”

Section: Job Satisfactionmentioning

confidence: 99%

The Effects of Organisational Communication and Participative Leadership on Organisational Commitment and Job Satisfaction in Organisations

Adıgüzel

Çakır

Küçükoğlu

2020

bmij

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One of the prerequisites for being an effective leader is good communication, with successful organisational communication positively impacting not only the leader but also employees. In fact, in organisational structures with participative leadership, an efficient working environment is most cogently created by ensuring a harmonious relationship between employees and leadership. In the research conducted in the manufacturing sector, white-collar employees working in automobile companies were the focus group: specifically chosen because they are at a significant status level and their working environment is quite intense. Within the scope of the purpose of the research, survey studies were carried out with 334 employees in 2019, and the analysis was conducted with the SmartPLS 3.2 program. As a result of the analysis, it is concluded that organisational communication and participative leadership in organisations are positively affected by organizational commitment and job satisfaction.

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The Impact of Workplace Incivility on Employee Absenteeism and Organization Commitment

Cited by 17 publications

References 0 publications

A survey of the prevalence and predictors of workplace bullying towards the dental hygienist

A survey of the prevalence and predictors of workplace bullying towards the dental hygienist

Job satisfaction among nurses in Pakistan: The impact of incivility and informal climate

The Effects of Organisational Communication and Participative Leadership on Organisational Commitment and Job Satisfaction in Organisations

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