The importance of safety and security for tourism destinations.

Abstract

This chapter deals with the concepts of safety and security and their influences on the tourism industry. It starts by discussing the notion of these two concepts, their importance for tourism destinations and the role of their frequency and severity. Next, the chapter describes the motives of the perpetrators of security incidents, the targets and the location of the security incidents. The various impacts of security and safety incidents are then discussed, followed by a description of media coverage and the image perception management during security and safety incidents. The final section deals with prevention and mitigation of security and safety incidents, and with recovery strategies.

Antecedents and outcomes of health risk perceptions in tourism, following the COVID-19 pandemic

“…In contrast with economic and psychological research, tourism studies apply distinct explanations of risk perceptions, mostly associated with tourists’ fear, anxiety, worry and nervousness (Fuchs et al , 2013; Reichel et al , 2007; Wolff et al , 2019). Tourists’ concerns about financial and security risks are abundant in the tourism and hospitality literature (Fuchs and Pizam, 2011; Pizam et al , 1997; Quintal et al , 2010), while a minority of studies described other categories of tourists’ risk perceptions such as security (Liu and Gao, 2008), property loss (Dolnicar, 2005), crime (Maser and Weiermair, 1998), terrorist attacks (Law, 2006) and natural disasters (Fuchs and Reichel, 2011). Among the other previously discussed factors influencing tourists’ risk perceptions and travel avoidance were negative media coverage (Brown, 2015), susceptibility (Cahyanto et al , 2016), destination image (Carter, 1998), novelty preference (Lepp and Gibson, 2003) and cultural characteristics (Kozak et al , 2007).…”

Terrorism and tourism in Israel

“…The control variable ''proportion of outbound tourists'' is also not a significant factor in the research model, implying that tourists decide whether or not to visit the destination Israel independently from the decision to travel internationally. One explanation for the nonsignificance of the control variables is that the safety and security situation in Israel, a strong influencing factor of destination choice (Fuchs and Pizam, 2011), overweighs other factors such as travel costs which are relevant for destination choices concerning other destinations.…”

Bootstrapping tourism post-COVID-19: A systems thinking approach

“…Tourist satisfaction is defined as a post-consumptive construct which suggests how much a tourist or consumer liked or disliked a specific product of service after experiencing it (Moutinho, 1987;Woodside et al, 1989). Note that security-and safety-related incidents drive image perception that is reflected in media (Fuchs & Pizam, 2011).…”