The influence of education and training and competency of human resources on services to the assistant deputy for labor affairs of the ministry of development of disadvantaged regions

Abstract

The formulation of the problem in this research is whether there is an influence of education and training and human resource competence together on services at the Assistant Deputy for Labor Affairs of the Ministry of Development of Disadvantaged Regions. The purpose of this study is to examine to determine the effect of education and training and human resource competencies together on service to the Assistant Deputy for Labor Affairs at the Ministry of Development of Disadvantaged Regions. The research method uses a survey with a quantitative approach that is correlational with the sampling technique saturated sampling, namely, the method of sampling research technique when all members of the population are used as samples. In this study, the number of samples was 30 respondents. The variables studied were education and training) and human resource competence as independent variables, while service was the dependent variable. Based on the results of the research that has been done, namely: 1) Based on the results of hypothesis testing the effect of the variable education and training on services at the Assistant Deputy for Labor Affairs of the Ministry of Development of Disadvantaged Regions, it turns out to have a strong and significant positive influence, this is indicated by the coefficient value the correlation is equal to 0.693 and the t-count test is 5.093> from the t-table of 2.048. While the coefficient of determination is r2 = 0.481 or 48.1%, this means that 48.1% of service is determined by education and training, and the remaining 51.9% is determined by other factors. 2) Based on the results of the hypothesis test the effect of the human resource competence variable on service to the Assistant Deputy for Labor Affairs of the Ministry of Development of Disadvantaged Regions turns out to have a strong and significant positive influence, this is indicated by the correlation coefficient value of 0.665 and the t-test of 4.708 > from t-table of 2.048. While the coefficient of determination is r2 = 0.442 or 44.2%, this means that 44.2% of service is determined by the competence of human resources, and the remaining 55.8% is determined by other factors. 3) To test the double correlation hypothesis of education and training and human resource competence variables jointly on services to the Assistant Deputy for Labor Affairs of the Ministry of Development of Disadvantaged Regions, it turns out to have a strong and significant positive effect with a correlation coefficient value of 0.756 with F-count test of 18.054 > F-table of 3.35. While the coefficient of determination is R2 = 0.572, this means that together 57.2% of service is determined by education and training and human resource competence, and the remaining 42.8% is determined by other factors.