The influence of ERP system to the company performance seen through innovation process, information quality, and information sharing as the intervening variables

Suprapto, Widjojo; Tarigan, Zeplin Jiwa Husada; Basana, Sautma Ronni

doi:10.1145/3124116.3124131

Cited by 21 publications

(27 citation statements)

References 17 publications

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“…In East Java, many companies use SCM to reduce production cost, it is easier to control supplier to make guaranteed product, and also the demand response for distributor is faster. This condition is caused from the internal of the company to comunicate faster and properly so it needs supply chain integration (Suprapto et al, 2017).…”

Section: Introductionmentioning

confidence: 99%

“…This standard is set and used by all the companies to evaluate the ability of an organization or manufacturing company in fulfilling customer requirement, and the applying rules and regulations for the products distributed in Indonesia. This standard suggests adoption approach process when in arranging, applying and improving the effectivity of the quality of management system, to improve customer satisfaction (Suprapto et al, 2017).…”

Section: Introductionmentioning

confidence: 99%

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The impact TQM System on Supply Chain Performance through Supply Chain Integration and Employee Satisfaction

Kristianto¹,

Tarigan²

2019

ijbs

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Indonesia has entered the Southeast Asian free trade market or better known as ASEAN Economic Community (AEC). The economic growth and the increasing number of companies annually will bring some impacts on the competitions for many companies in Indonesia, so they have find their competitive advantage. The biggest competitive advantage of Indonesia is in the primary sector companies which is producing consumer goods from natural raw materials and semi-finished goods. To win the competition, the primary sectors require product standards as the company output by implementing TQM, which usually adopts ISO as the main requirement for exporting their products. This is also the criteria for the research samples. The questionnaires are distributed to 100 companies that have over 100 employees, and the returned questionnaires are 64, with four incomplete questionnaires, making the response rate of 60%. The data analysis is using PLS and proves that all hypotheses are accepted. First, TQM implementation has a positive and significant impact on supply chain integration. Second, TQM implementations in companies are able to create a proper documentation system for each department to facilitate good communication among departments. Third, TQM implementation has a positive impact on supply chain performance and employee satisfaction. Fourth, supply chain integration has a positive impact on employee satisfaction and supply chain performance. Employee satisfaction has a positive effect on supply chain performance. The overall impact of TQM implementation on supply chain performance is 0.4680. TQM implementation brings a positive impact on supply chain integration and supply chain performance, thus increases the total impact of supply chain performance.

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Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

The impact TQM System on Supply Chain Performance through Supply Chain Integration and Employee Satisfaction

Kristianto¹,

Tarigan²

2019

ijbs

Self Cite

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“…However, the granting of the authority requires a high awareness from the leaders when delegating the duties and responsibilities. Developing the ability of key users is highly required so that the ERP implementation and development process runs in properly [17,18]. Key user empowerment assesses the extent to which the management has empowered the key user which is measured by five indicators, i.e., i) the key user is given clear authority, ii) the key user is given clear responsibility, iii) the key user is given adequate training, iv) the key user is prepared as a leaders, and v) between key users there is a good collaboration.…”

Section: Key User Empowermentmentioning

confidence: 99%

Effect of Key User Empowerment, Purchasing Strategy, Process Integration,Production System to Operational Performance

et al. 2019

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This study examines the influence of key user empowerment on the operational performance through the mediating role of process integration, purchasing strategy and production system. The questionnaires were distributed to 120 manufacturing companies domiciled in East Java Region. Of the 120, 70 questionnaires are valid for further analysis. Data analysis used Partial Least Square (PLS) version 3.0. The finding are as follows: Key user empowerment affects the process integration. Key user empowerment influence the purchasing strategy. Process integration affects the purchasing. Process integration also influence the production system. Purchasing strategy provide support in the company's production system. Process Integration affects the company's operational performance. Purchasing strategy does not affect the operational performance. Purchasing strategy has an impact on company performance through a production system. The production system provides an increasein company performance. In summary, the key user empowerment has a direct and indirect impact on operational performance through process integration, purchasing strategy, and the production system. This study enriches the current research in supply chain management and provide an insight for the manager in improving the operational performance.

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“…The ERP system implemented in the company can give a practical solution for the organization to improve its performance. The ERP system integrates all departments with one single data entry within in manufacturing company [5]. The ERP system can provide more accurate and better-quality data so that the organization can run by the standardized operating procedures.…”

Section: Enterprise Resources Planningmentioning

confidence: 99%

The Effect of Middle Manager Engagement on SCM Performance through ERP System and SCM Practices

Tarigan¹,

Suprapto²,

Siagian³

2019

Proceedings of 2019 the 9th International Workshop on Computer Science and Engineering

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Partnerships will give a new demand for manufacturing companies to build a data integration system that can synchronize quickly. This condition will provide the company with best practices in carrying out the operations in an integrated manner with suppliers and distributors and customers. Supply chain integration (SCI) as a form of supply chain best practice is obtained by the implementation of technology enterprise resource planning (ERP) so that the data are obtained at the right time, complete and accurate. The supply chain best practices and the ERP can increase the supply chain management performance flow. The implementation of the SCM and ERP system is the responsibility of the middle manager. The distribution of questionnaires is carried out to 60 industries and 80 questionnaires, with a response rate of 74%, which can be further processed with PLS analysis. The results of the data processing show that the middle manager engagement is able to bring a positive impact on the implementation of ERP systems and SCM practices. Then, the middle manager engagement is able to bring a positive impact to the SCM performance by reducing the company's operational costs. The ERP system implementation in the company can have an impact on SCM practice and performance. The SCM practices that have been continuously impacting on SCM performance.

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The influence of ERP system to the company performance seen through innovation process, information quality, and information sharing as the intervening variables

Cited by 21 publications

References 17 publications

The impact TQM System on Supply Chain Performance through Supply Chain Integration and Employee Satisfaction

The impact TQM System on Supply Chain Performance through Supply Chain Integration and Employee Satisfaction

Effect of Key User Empowerment, Purchasing Strategy, Process Integration,Production System to Operational Performance

The Effect of Middle Manager Engagement on SCM Performance through ERP System and SCM Practices

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