The Influence of Organizational Aesthetics on Employee Retention and Turnover Intentions From Organization

Molahosseini, Iman Sabbagh; Pourkiani, Masoud; Abbasi, Farzaneh Beygzadeh; Salajeghe, Sanjar; Tavakoli, Hamdollah Manzari

doi:10.15544/mts.2020.17

Cited by 3 publications

(3 citation statements)

References 10 publications

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“…In terms of job satisfaction, the majority of respondents indicated their need to work in an aesthetically pleasing workplace (Bjerke et al , 2007; Molahosseini et al , 2020) to feel satisfied in their work. This belief has also been shown in other studies including Van der Voordt and Jensen (2023) that highlighted how appropriate building characteristics can positively impact people’s health, satisfaction and productivity.…”

Section: Discussionmentioning

confidence: 99%

The importance of aesthetics in workplace environments: an investigation into employees’ satisfaction, feelings of safety and comfort in a university

Barton

2023

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Purpose Employee satisfaction is critical in any workplace. Research suggests that the environment that people work in can contribute greatly to levels of satisfaction as well as productivity. Limited research exists, however, on how the aesthetics of a workplace impact both employee satisfaction and well-being. This paper aims to identify whether the aesthetics in a workplace environment at one university influences employee satisfaction and well-being. Design/methodology/approach This paper shares data from a survey that determined whether the workplace environment at one university in Queensland, Australia supports its workers’ job satisfaction and well-being. The survey was distributed amongst all staff at three campuses with a total of 73 usable responses. Findings Findings showed that there is a strong need for an aesthetically pleasing workplace and its positive impacts on employees. In addition, an aesthetically pleasing workplace was perceived to have a positive impact on the respondents’ likelihood of spending more time at work, hence, a greater sense of satisfaction. The respondents indicated a moderate level of satisfaction with the aesthetics of their workspace and environment including feeling safe. Research limitations/implications Implications show that further improvements could be attained in the workplace through the addition of natural lighting, plants and artwork. The employees also indicated they would like more control over the aesthetics of the work environment. Originality/value This research is original as it was not known whether aesthetics in the workplace influenced worker satisfaction and/or well-being.

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Section: Discussionmentioning

confidence: 99%

The importance of aesthetics in workplace environments: an investigation into employees’ satisfaction, feelings of safety and comfort in a university

Barton

2023

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“…Self-esteem is related to employee organizational commitment and turnover intention (Jackson and Jackson, 2019). Molahosseini et al (2019) reported that organizational aesthetic strategies can improve employee self-esteem, morale and mental health. The results also found that AL positively influences employee self-esteem.…”

Section: Conclusion and Discussionmentioning

confidence: 99%

“…In addition, AL positively affects self-esteem. Molahosseini et al (2019) also reported that organizational aesthetics (e.g. aesthetic artifacts, organizational climate and leadership style) can be used to satisfy employees' aesthetic desires and boost their self-esteem; thus, these aesthetics can improve employees' mental health and morale.…”

Section: Conclusion and Discussionmentioning

confidence: 99%

Looking good and sounding right: a scale development of aesthetic labor in the hospitality industry

Luoh

Tsaur

2023

JHTI

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PurposeThis study aims to develop a measurement scale for employee aesthetic labor (AL) in hospitality from the perspectives of frontline employees of international tourist hotels and airlines.Design/methodology/approachThe authors utilized both qualitative and quantitative methods to develop the AL scale. Participants were frontline employees of international tourist hotels and airlines in Taiwan. The authors’ analysis incorporated both exploratory and confirmatory factor analyses to examine the results.FindingsA four-factor, 21-item hospitality AL scale with satisfactory validity and reliability was created. The four AL factors are appropriate voice and response, pleasant appearance, corporate aesthetic image delivery and polite and elegant demeanor.Research limitations/implicationsThe developed AL scale can serve as a useful tool for the hospitality industry in terms of employee recruitment and training to align with the corporation's aesthetic image and reduce the potential burden of AL on employees.Originality/valueBased on dramaturgical theory, this study focuses on the AL practices that are performed during service encounters with customers. It is potentially the first AL scale to be constructed using rigorous scale development procedures.

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Exploring Factors Contributing to High Turnover Rate Among Digital Film Technicians: A Grounded Theory Approach

Ma,

Gan,

Jiang

2024

Sage Open

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This study aimed to clarify the core elements affecting the turnover intention of grassroots employees in the digital film industry and to construct a model of the factors affecting the turnover rate in this industry. Adopting the grounded theory approach, which encompasses coding techniques such as open, axial, and selective coding, this research involved the participation of 21 grassroots practitioners to explore the causal and influencing factors of the turnover intention of grassroots practitioners in the digital film industry. The results show that determined by the unstable nature of the job and fierce market competition, interpersonal interaction is a core element that influences whether practitioners continue with or leave their jobs. The over-reliance on interpersonal skills leads to negative psychological outcomes and difficulties in career advancement for practitioners. The interpersonal interaction-focused influences model reflects the correlation between the willingness of individuals to leave and the market environment and organizational culture.

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The Influence of Organizational Aesthetics on Employee Retention and Turnover Intentions From Organization

Cited by 3 publications

References 10 publications

The importance of aesthetics in workplace environments: an investigation into employees’ satisfaction, feelings of safety and comfort in a university

The importance of aesthetics in workplace environments: an investigation into employees’ satisfaction, feelings of safety and comfort in a university

Looking good and sounding right: a scale development of aesthetic labor in the hospitality industry

Exploring Factors Contributing to High Turnover Rate Among Digital Film Technicians: A Grounded Theory Approach

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