Proceedings of the 16th International Symposium on Management (INSYMA 2019) 2019
DOI: 10.2991/insyma-19.2019.37
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The influence of perceived quality, perceived value, and customer satisfaction on future intention of Indonesian basketball spectators in Surabaya

Stephanie Yolanda1,
Christina Rahardja Honantha2,
Andhy Setyawan3
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