2016
DOI: 10.1007/978-3-319-47437-3_38
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The Influence of Robot Appearance and Interactive Ability in HRI: A Cross-Cultural Study

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Cited by 33 publications
(21 citation statements)
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“…Looking at online photos or video recordings is different from having a hands‐on experience, consistent with the findings of Haring et al. (), who reported a change in attitudes after participants interacted with a robot; similar findings have been reported among older people (Stafford et al., ). Another explanation for the variable results among countries could be that the results reflect changes in attitudes that parallel the progression of robotic technology or people's experiences with robots.…”
Section: Discussionsupporting
confidence: 86%
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“…Looking at online photos or video recordings is different from having a hands‐on experience, consistent with the findings of Haring et al. (), who reported a change in attitudes after participants interacted with a robot; similar findings have been reported among older people (Stafford et al., ). Another explanation for the variable results among countries could be that the results reflect changes in attitudes that parallel the progression of robotic technology or people's experiences with robots.…”
Section: Discussionsupporting
confidence: 86%
“…Similarly, cultural differences about attitudes emerged after asking Japanese and Australian participants to interact with a robot. The perceptions of Japanese participants regarding the robot's intelligence and safety increased after the interaction, but this was not necessarily true for Australian participants (Haring, Silvera‐Tawil, Watanabe, and Velonaki, ), raising questions about the influence of culture. Why do people from different cultures perceive different things when interacting with the same robot in similar conditions?…”
Section: Resultsmentioning
confidence: 99%
“…The extended TAM postulates five antecedents that older adults may consider when deciding to adopt or not to adopt a soft service robot. Two antecedents (i.e., perceived ease of use and perceived usefulness) have their roots in the original model (Davis, 1989), whereas we include the other three antecedents (i.e., subjective norms, perceived anxiety, and perceived likability) due to recommendations from the existing literature (Haring et al, 2016;Venkatesh & Davis, 2000;Yap & Lee, 2020).…”
Section: Technology Acceptance Modelmentioning
confidence: 99%
“…The TAM offers a theoretical lens to examine how older adults evaluate the soft service robot that we developed for this study after interacting with it. Unlike most studies that use the TAM, we apply it in its extended form by including additional considerations that the existing literature has proposed, such as perceived anxiety (Yap & Lee, 2020), perceived likability (Haring, Silvera-Tawil, Watanabe, & Velonaki, 2016), and subjective norms (Venkatesh & Davis, 2000). This study's novelty resides in our comprehensive two-stage approach to human-computer interaction validation.…”
Section: Introductionmentioning
confidence: 99%
“…Similarly, Shaw-Garlock [24] presented an in-depth discussion of the differences in the seminal work of Cynthia Breazeal from North America and Hiroshi Ishiguro from Japan on humanoid social robots. Haring et al [14] observed differences in perception of different types of robots by Japanese and Australian university students. In a review paper on social robotics, Dunstan et al [5] highlighted "cultural robotics" to stress the role of social robots as participant and also creators of culture.…”
Section: Introductionmentioning
confidence: 99%