The Influences of Leadership Commitment, Health Facilities, Human Resource Quality and Community Participation on the Performance of Health Services at the Community Health Service Centre in Bogor Regency, Indonesia

Abstract

The objective of this study is to analyze the influence of leadership commitment, health facilities, human resources quality and community participation on the performance of health services at the Community Health Service Centre (locally called Puskemas) in Bogor regency, Indonesia. This study used quantitative method, namely, multiple regression analysis. The number of sample collected by using Slovin Formula was 350 respondents. The instrument to collect the data was by using questionnaires. The study found that leadership commitment, health facilities, and human resources quality have significant influenced partially on the performance of health services at the Community Health Service Center in Bogor Regency, Indonesia. Of these four variables, it was found that health facilities and the leadership commitment were found to have positive influence on the performance of health services at the Community Health Service Center in Bogor Regency. This suggests that serious attention to improve leadership commitment and health facilities in the community health services center in Bogor Regency is a must. If not, the performance of health services at the Community Health Services Center will not be effective. Thus, much remain to be done by the regional government as well as by the central government of Indonesia.