The Influencing Factors of The Social Environment of Public Psychological Crisis In COVID-19

Abstract

The COVID-19 epidemic spreads around the world early in 2020. As a public emergency, the COVID-19 epidemic has caused a public psychological crisis such as panic, anxiety and worry. Government trust and social support are considered social environmental factors affecting the public psychological crisis, but there is a lack of strong empirical evidence. Thus, it has important theoretical and practical significance to study the impact of government trust and social support on the public psychological crisis. Through regression analysis of the questionnaire during the pandemic, we found that government trust helps reduce public psychological crises, but informal social support increases public psychological crises. Therefore, strengthening government trust and preventing the negative effects of informal social support are effective ways to alleviate public psychological crises.