“…The effectiveness of SMEs can be evaluated quantitatively using various metrics such as efficiency through financial results, productivity, the number of clients (Anggadwita and Mustafid 2014), market participation, profitability indicators, turnover, liquidity, value add, and many other financial indicators (Gupta and Batra 2016; Zimon 2018; Claudiu, Popa, Marinescu, and Stefan 2019). A qualitative approach, on the other hand, is utilized to evaluate SMEs performance, with metrics like as leadership style, employee behavior, customer loyalty, managerial skills, consulting services, types of innovation, and several other parameters being employed (Expósito and Sanchis-Llopis 2019; Krasniqi et al 2020). Studies have presented a set of multi-dimensional measures in the form of a guide of balanced outcomes in which organizational factors may be employed to determine the efficacy of SMEs performance as the paradigm for measuring management performance, respectively, SMEs performance (Avdullahi and Hoti 2020; Coelho, Duarte, and Borges 2018; and Durguti et al 2020).…”