The Internet of What?

Abstract

This study explores people's perceptions of and attitudes towards Internet of Things (IoT) devices and their resulting (non)adoption behaviors. Based on 38 interviews (19 pairs each consisting of a Millennial and their parent), we found that few had a clear understanding of IoT, even among those who had already adopted it. Rather, they relied on two distinct conceptual models of IoT that shaped their beliefs, concerns, and adoption decisions: Many approached IoT with an "user-centric" technology mentality, viewing IoT devices as tools to be controlled by the end-user, and focusing on their tangible aspects (e.g. breakability). Others drew on an "agentic" technology perspective, where IoT behaviors were device-driven and, at times, negotiated between the user, other people, and/or the IoT devices. Our study revealed that consumer-oriented IoT currently cater towards the agentic view and raise concerns for those coming from a user-centric perspective. We also found that generational differences in attitudes towards IoT were rather explained by these differing perspectives. Instead of following the trend towards greater automation and agentic modes of interaction, we advocate for a hybrid and personalized approach that supports a spectrum of agentic and user-centric perspectives and provide design recommendations to work towards this end.

Application of Internet of Things Audio Technology Based on Parallel Storage System in Music Classroom

“…Students are guided to use their spare time to appreciate traditional music, or even create a collaborative mechanism between classroom teaching and campus art practice, and mobilize students' mouth, eyes, limbs, heart, and brain to participate in a series of operational activities such as singing, dancing, creation, evaluation., combining theory with practice, starting from different dimensions, effectively forming students' listening taste, and appreciating habits of traditional music [13].…”

A Case Study on How Brazilian Companies Deal with the User Experience in IoT Projects

“…The development of the IoT projects has unique and different characteristics from conventional systems since IoT solution can have several user interfaces (for example, smartphones, desktops, smartwatches) and many devices that can affect how user experience [3,18,20]. Page et al [15] examined the adoption (or nonadoption) of two types of consumer-based IoT, wearable, and inhome IoT devices. Conducting 38 semi-structured interviews, they investigated whether generational differences may lead to different perceptions and adoption patterns for these IoT.…”

“Most Companies Share Whatever They Can to Make Money!”: Comparing User’s Perceptions with the Data Practices of IoT Devices

“…However, the privacy notice often fails to help users with making an informed decision to protect their privacy preferences while purchasing or using an IoT device [2]. The study of Page et al [8] unpacked the relation between people's perceptions and adoption of IoT technology. The authors [8] divided the IoT users into two categories: "user-centric", who think that the IoT devices are to be controlled by users; and "agentic", who think that the control of IoT devices are to be negotiated between the machine and human.…”

“…The study of Page et al [8] unpacked the relation between people's perceptions and adoption of IoT technology. The authors [8] divided the IoT users into two categories: "user-centric", who think that the IoT devices are to be controlled by users; and "agentic", who think that the control of IoT devices are to be negotiated between the machine and human. The study highlighted privacy concerns for the people coming from a user-centric perspective given that consumer-oriented IoT is currently moving towards the agentic view [8].…”