“…In general, though, research has indicated that retrenchment has negative implications for academic institutions by (1) requiring faculty and staff to do more with fewer resources (Carter, 2012); (2) creating negative student perceptions of budget cuts (Johnson-Ahorlu et al, 2013); (3) reducing student support services, instruction times and course availability while increasing student fees and tuition (Johnson-Ahorlu et al, 2013); and (4) generating negative consequences for quality, infrastructure and faculty/staff layoffs (Li, 2017). Thus, it is not surprising to find that retrenchment impacts all stakeholders in the university population, including faculty, staff, students and alumni and community members (Parson et al, 2019). It is not clear, though, how universities communicate with their multiple stakeholder groups during these institutional crises and how this organizational communication can be done better both ethically and effectively.…”