The Links Between Meaningfulness of Work, Workengagement and Mental Well-Being

Abstract

This article discusses the concept of building customer relationship through the social networks (SN) to maintain loyalty and increase customer satisfaction in e-commerce in the Czech Republic. SN are a phenomenon at the beginning of the 21st century and it is a question of whether they can be used as a supportive tool in building relationships with customers. This research framework provides the basic theoretical knowledge necessary to create a conceptual framework of research. For this was used content analysis of literature. Includes individual research methods, both qualitative and quantitative. The qualitative part is supported by an interview and quantitative is supported by the Structural equation modelling (SEM). At the end of the article, the is suggested implications for theory and social practice are given.

Work engagement and perceived customer value, the mediating role of meaningfulness through work

“…Our results further indicate that work engagement could predict meaningfulness by suggesting that an improvement in work engagement may also result in an improvement of meaningfulness at the workplace. This finding confirms the proposed model of Hager (2018), who suggested that work engagement could impact on meaningfulness. Hager's study also found that meaningfulness could influence perceived customer value.…”

“…Not only does work engagement predict performance accurately, but it has also been associated with finding meaning in work (Hoole & Bonnema 2015). Additionally, researchers are now suggesting that complete work engagement could also lead to meaningfulness at the work place (Hager 2018). Meaningfulness is influenced by job enrichment, work-role fit and co-worker relations (May et al 2004).…”

Sales Executives’ Reward Attitude Survey in the International Company and their Socio- Economic Consequences on the Sales Performance in Global Markets

“…In other words, [14] results indicate that employee well-being is positively related to the delivery of service quality, as SHS Web of Conferences 92, 0 (2021) Globalization and its Socio-Economic Consequences 2020 3023 https://doi.org/10.1051/shsconf/20219203023 perceived by customers. Hager [16] identifies and synthesizes what is known about links between job meaningfulness, work-engagement and psychological well-being of employees. He argued that creating meaningfulness at work, is closely related to workengagement and well-being and is essential for positive work outcomes and healthy employees.…”