The moderating role of satisfaction level of management information systems in the effect of intellectual capital on innovation capability

Abstract

Purpose-To examine the relation between intellectual capital, innovation and satisfaction level of management information systems. Methodology-The research is a basic quantitative field study. Questionnaire was used as a data collection tool. Survey participants were reached using the convenience sampling method. 5-point Likert scales was used for measuring research variables. Findings-Intellectual capital and management information systems satisfaction level have a positive and significant effect on innovation capability. The satisfaction level of management information systems has a moderating role in the relationship between innovation and intellectual capital. Conclusion-It has been empirically demonstrated that innovation capability and intellectual capital are related concepts. The research findings have indicated that as the satisfaction level of the management information systems increases, the contribution of the intellectual capital to the innovation capability increases positively. It will be beneficial for companies to consider this issue in their digital transformation processes.