The moderating roles of job control and work-life balance practices on employee stress in the hotel and catering industry

Chiang, Flora F. T.; Birtch, Thomas A.; Kwan, Ho Kwong

doi:10.1016/j.ijhm.2009.04.005

Cited by 224 publications

(178 citation statements)

References 77 publications

(101 reference statements)

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“…marriage leave and compassionate leave), job sharing, employee assistance programs, and days off ' (Chiang, Birtch, & Kwan, 2010, p. 28). While scholars are increasingly interested in work and family policies, their impact on job stress is unclear (Chiang et al, 2010), and surprisingly few studies have analyzed the role of these policies in decreasing WFC and in supporting balance between work and family (Frone, 2003). It is thus important to pursue research on family friendly programs to understand their impact, and eventually increase their implementation in the workplace (Bilal, Zia-ur-Rehman, & Raza, 2010).…”

Section: Introductionmentioning

confidence: 99%

Work–family conflict/family–work conflict, job stress, burnout and intention to leave in the hotel industry in Quebec (Canada): moderating role of need for family friendly practices as “resource passageways”

Mansour¹,

Tremblay²

2016

The International Journal of Human Resource Management

123

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Section: Introductionmentioning

confidence: 99%

Work–family conflict/family–work conflict, job stress, burnout and intention to leave in the hotel industry in Quebec (Canada): moderating role of need for family friendly practices as “resource passageways”

Mansour¹,

Tremblay²

2016

The International Journal of Human Resource Management

123

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“…Moreover formulating the stress interventions like job redesign, restructuring and evaluation of job demand and control may result in feeling of competence due to which the performance will rise and it will prove itself to be a stress coping mechanism. As explained according to Chiang, Birtch & Kwan (2010) that the job demand and job control with effective work life balance practices; increase the intrinsic value of the job and ultimately elevate stress.…”

Section: Findings and Discussionmentioning

confidence: 99%

The Impact of job stress: An imperative insight into the Banking sector

Shaikh

Akram²,

Rizwan³

et al. 2013

jpag

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295for keeping employees motivated to win the competitive race. But undue pressure can causes stress which undermines performance .Stress is ubiquitous phenomenon and a straining condition that has a negative impact on an individual's physical, physiological, personal and family life. Now days, due to the rapid changes and intense competition the banking sector employees are among the victims of stress. This study has been carried out to investigate the causes of job stress (job demand, work life conflict), the impact of job stress on employee job behaviours (job performance, job satisfaction) and outcomes of job stress (turnover intention, burnout) and also the relationship between organizational commitment and job satisfaction is explored. A questionnaire(scales having 38 items) measured against 5 point Likert-type scale is used to evaluate the relationship among variables of interest which analyzed through statistical tests of regression, correlation and reliability of the measures was confirmed. The regression analysis results show that there is no significant relationship among job demands, Job stress and job performance, but variables of job demand, work life conflict, and job stress has a significant positive relationship with each other and same is the case for turnover intention, burnout & job satisfaction which depend upon the stress faced by the banking employees .There is significant positive correlation between job commitment and Job satisfaction. Theoretical implication of this study will be for diverse organizations for understanding the factors that are causing the stress among employees and how to get rid from this evil of stress to increase employee satisfaction, performance and commitment. Recommendations to reduce the stress level are also discussed and focus of future studies is mentioned.

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“…These factors include job satisfaction (Saif, Malik, & Awan, 2010); and telework (Felstead, Jewson, Phizaklea, & Walters, 2002;Morganson, Major, Oborn, Verine, & Heelan, 2010;Hilbrecht, Shaw, Johnson, & Andrey, 2008). On the other hand, some factors were found to have a negative impact on work-life balance, for example work overload (Virick, Lilly, & Casper, 2007), and job demands (Chiang, Birtch, & Kwan, 2010). Indeed there are many factors that have been said to affect work-life balance, but there are still many more that need to be discovered.…”

Section: The Balance Theory and Work-life Balancementioning

confidence: 99%

Individual, Organizational and Environmental Factors Affecting Work-Life Balance

Kumarasamy¹,

Pangil²,

Isa³

2015

ASS

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Work-life balance is very important among employee and employers in organizations. Imbalance in work-life will create a lot problem in terms of life satisfaction and workplace satisfaction. This paper is to discuss a study regarding the influence of emotional, spiritual intelligence, organizational support job engagement and technology advancement on employees work-life balance. The findings showed that emotional intelligence, job engagement and organizational support were found positively and significantly related to work-life balance. Furthermore, both technology advancement and work overload were found negatively and significantly related to work-life balance. However the findings indicated that spiritual intelligence was not significantly related to work-life balance.

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The moderating roles of job control and work-life balance practices on employee stress in the hotel and catering industry

Cited by 224 publications

References 77 publications

Work–family conflict/family–work conflict, job stress, burnout and intention to leave in the hotel industry in Quebec (Canada): moderating role of need for family friendly practices as “resource passageways”

Work–family conflict/family–work conflict, job stress, burnout and intention to leave in the hotel industry in Quebec (Canada): moderating role of need for family friendly practices as “resource passageways”

The Impact of job stress: An imperative insight into the Banking sector

Individual, Organizational and Environmental Factors Affecting Work-Life Balance

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