The Organisational Performance Impact Of ERP Systems On Selected Companies

Abstract

There is a need to determine the performance benefits that firms gain from enterprise resource planning (ERP) systems, and the factors that contribute to success. Consequently, the central research problem is:To determine the impact of ERP systems on organisational performance by analysing achieved ERP benefits within the framework of a suitable performance measurement system (PMS), and to investigate the association between critical success factors (CSFs) and ERP benefits.A list of expected ERP benefits and CSFs is compiled. Performance measurement models are evaluated, and one model is designed to evaluate ERP impact. ERP experts refine identified ERP benefits and CSFs using structured interviews. These are built into a questionnaire, and used to survey South African (SA) companies in manufacturing, mining, and power generation.Results indicate that business benefits are realised by companies that implement ERP systems. By building benefits into the performance measurement model, a positive impact on organisational performance is observed. Although a core list of CSFs is identified, and three associations are found between CSFs and ERP benefits, further research is needed. OPSOMMINGDaar bestaan 'n behoefte om die voordeel wat onderneminghulpbronbeplanningstelsels aan ondernemings bied te bepaal en die faktore wat bydra tot die sukses daarvan te ondersoek. Die navorsingsvraag is dus:Om die impak van onderneminghulpbronbeplanningstelsels op die organisatoriese prestasie van ondernemings te ondersoek binne die raamwerk van 'n gepaste prestasiebestuurstelsel, asook die verband tussen kritiese suksesfaktore en onderneminghulpbronbeplanningstelsels.'n Lys van verwagte ondermeninghulpbronbeplanning voordele en kritiese suksesfaktore is saamgestel.Prestasiemeetmodelle is evalueer en een model is ontwerp om onderminghulpbronbeplanning se impak te evalueer. Hieruit word 'n vraelys saamgestel. Die vraelys word dan gerig aan Suid-Afrikaanse ondernemings in die vervaardiging-, mynbou-en kragopwekkingbedryf.Die resultate toon dat besigheidsvoordele realiseer word deur ondernemings wat onderneminghulpbronbeplanningstelsels implementeer. 'n Positiewe impak op organisatoriese prestasie word ervaar deur voordele by die prestasiemeetmodel in te sluit.

The Effects of the Critical Success Factors for ERP Implementation on the Comprehensive Achievement of the Crucial Roles of Information Systems in the Higher Education Sector

“…Similarly, a positive effect of the ERP implementation on the business performance has been seen by Hart and Snaddon (2014). They observed that some business benefits were achieved in the companies that implement the ERP system.…”

The Integration of Business Information Systems with the Marketing, Finance and Human Resources Functions of the Business

“…Teknoloji ve verilerden yararlanarak kuruluşlar pazarlama stratejilerini optimize edebilir, finansal kaynaklarını etkin bir şekilde yönetebilir ve insan kaynakları işlevlerinde en iyi yetenekleri çekip ellerinde tutabilirler. Bu entegrasyon, bir ku- ruluş içindeki farklı departmanlar arasında gelişmiş iletişim, işbirliği ve verimlilik sağlar (Hart & Snaddon, 2014). Ayrıca, iş bilgi sistemlerinin entegrasyonu, kuruluşların inovasyonu teşvik etmek ve pazarda rekabet avantajı elde etmek için otomasyonun, veri analitiğinin ve gelişmekte olan teknolojilerin gücünden yararlanmasını sağlar (Alotaibi, 2021).…”

Manajemen rantai pasokan dan implementasi sistem enterprise resources planning terhadap kinerja organisasi

“…Hal ini menunjukkan bahwa Implementasi enterprise resource planning meningkatkan kinerja organisasi. Hasil penelitian ini sejalan dengan penelitian yang dilakukan oleh (Hart & Snaddon, 2014;Eker, 2018;Zhang et al, 2012). Dalam menerapkan ERP terdapat lima manfaat yang akan diperoleh oleh perusahaan, yaitu manfaat operasional, manfaat manajerial, manfaat strategis, manfaat infrastruktur TI, dan manfaat organisasi, (Madapusi, 2012).…”