The Patient Perspective Survey (PPS): a new tool to improve consultation outcome and patient involvement in general practice patients with complex health problems

Development and validation of the patient evaluation scale (PES) for primary health care in Nigeria

“…We reported details of the measurement properties of this questionnaire following the validation study. Previous measures have reported indices such as internal consistency (Wolf et al ., 1978; Baker, 1991; Haddad et al ., 1998; Safran et al ., 1998; Grogan et al ., 2000; Ramsay et al ., 2000; Meakin and Weinman, 2002; Laerum et al ., 2004; Mead et al ., 2008; Lee et al ., 2009; Bjertnaes et al ., 2011; Halcomb et al ., 2011; Webster et al ., 2011; Bova et al ., 2012; Vukovic et al ., 2012; Roland et al ., 2013; Yang et al ., 2013), questionnaire’s response rate (Baker, 1991; Safran et al ., 1998; Grogan et al ., 2000; Ramsay et al ., 2000; Meakin and Weinman, 2002; Greco et al ., 2003; Campbell et al ., 2007; Bjertnaes et al ., 2011; Bova et al ., 2012; Yang et al ., 2013) and divergent properties (Baker, 1991; Grogan et al ., 2000; Ramsay et al ., 2000; Harmsen et al ., 2005; Lee et al ., 2009; Halcomb et al ., 2011). Less frequently reported measures are floor and ceiling effects (Safran et al ., 1998; Campbell et al ., 2007; Bjertnaes et al ., 2011), inter-item correlation (Haddad et al ., 1998; Meakin and Weinman, 2002; Campbell et al ., 2007), item-total correlation (Haddad et al ., 1998; Safran et al ., 1998; Campbell et al ., 2007), inter-scale correlation (Wolf et al ., 1978; Safran et al ., 1998; Lee et al ., 2009), questionnaire’s correlation with general satisfaction (Haddad et al ., 1998; Ramsay et al ., 2000; Webster et al ., 2011), items’ response rate (Bjertnaes et al ., 2011; Yang et al ., 2013), completion time (Safran et al ., 1998), inter-rater reliability (Harmsen et al ., 2005) and questionnaire’s correlation with existing measure (Meakin and Weinman, 2002).…”

“…In comparing two different response formats, there was about a 50% higher chance of item responses with the adjectival response format. The adjectival response format is less commonly used in questionnaires for patient evaluation of PHC (Grol et al, 2000;Harmsen et al, 2005) than the Likert-type response (Baker, 1990;Laerum et al, 2004;Bjertnaes et al, 2011;Webster et al, 2011;Yang et al, 2013). There is no report of any previous comparison of the performance of these response formats along criteria used in this study.…”

Validity aspects of the patient feedback questionnaire on consultation skills (PFC), a promising learning instrument in medical education

“…For our educational purposes, we needed a patient feedback instrument that, beyond the concept of mere patient satisfaction, focuses on the actual performance of a physician. Surveys have shown that patients are capable of giving this specific kind of feedback [8][9][10][11][12][13].…”

Measurement of Participant Experience and Satisfaction of Exercise Programs for Low Back Pain: A Structured Literature Review

“…Four articles were reports of clinician or institution decision‐making [28,29,45,46]. One article was a measurement instrument of psychological well‐being and quality of life [47]. Eleven articles met the criteria and were included for data extraction (Table 2).…”