The payoff of corporate portal usage in an academic institution

Al‐Busaidi, Kamla Ali

doi:10.1108/10650741211275125

Cited by 8 publications

(4 citation statements)

References 28 publications

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“…Among the important advancements in the digital age are portals. Higher education organizations, particularly universities in developed countries, are heavily involved in portals which became an important tool for service delivery and communication between faculty members, administrative staff and most importantly students (Al-Busaidi, 2012;Masrek, 2007). Universities in developing countries followed the steps of their counterparts in developed countries.…”

Section: Introductionmentioning

confidence: 99%

Exploring students’ satisfaction with universities’ portals in developing countries

Shaltoni

Khraim

Abuhamad

et al. 2015

The International Journal of Information and Learning Technology

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Purpose – The purpose of this paper is to investigate the factors affecting students’ satisfaction with university portals in developing countries. The factors examined are educational services availability, user ability, system quality and information quality. Design/methodology/approach – A self completion questionnaire was developed and distributed to a sample of 550 students in several universities. Correlation and regression analysis were used to identify relationships and explore which of the factors had the strongest explanatory power. Findings – The results showed that educational services availability, system quality and information quality influence students’ satisfaction, with service availability being the major determinant. The cultural perspective was employed to explain these results. Originality/value – Understanding what students expect from a university portal should increase their satisfaction and consequently have a positive impact on universities’ performance. The results of this study also contribute to the current literature, which is very limited in developing countries. The paper concludes by discussing implications for both research and practitioners.

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Section: Introductionmentioning

confidence: 99%

Exploring students’ satisfaction with universities’ portals in developing countries

Shaltoni

Khraim

Abuhamad

et al. 2015

The International Journal of Information and Learning Technology

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“…Many universities have adequate ICT infrastructure, but they do not use it effectively [7]. Higher education institutions, particularly universities in developed countries, are heavily involved in portals which have become an essential tool for service delivery and communication between faculty members, administrative staff, and, most important, students [8].…”

Section: Introductionmentioning

confidence: 99%

A New Model for Enhancing Student Portal Usage in Saudi Arabia Universities

Alatawi

Miskon

Abdullah

et al. 2021

Eng. Technol. Appl. Sci. Res.

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Portals are gateways that provide users with the information they need from different sources and display it on a single page. It is important to see that universities utilize the resources and services provided by their student portals. With the rapid development of Information and Communication Technology (ICT), the Ministry of Education in Saudi Arabia aims to develop and improve student portals by providing high-quality teaching services through the university portal systems. This paper discusses the importance of student portal usage in Saudi Arabian universities and investigates the factors that influence the utilization of student portals as perceived by the students of the Saudi universities. Based on these factors, a model is proposed which identifies students’ expectations about the Saudi university portals. A quantitative methodology was employed to develop the model. The results revealed that 8 out of 10 factors of the model are significant and positively affect student portal usage. The enhancement of student portals based on the identified significant factors will assist the universities to increase their utilization and their provided services.

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“…Amongst the significant of development in the digital era are portals. Higher education institutions are seriously involved in portals that turned to be an essential tool for delivering services and increased the interaction between students and academic staff [2].…”

Section: Introductionmentioning

confidence: 99%

Current Situation of Students’ Portal and Their needs: A Case Study in Saudi Arabia Universities: Students Perspective

2020

IJATCSE

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The Ministry of Education in Saudi Arabia has always been working closely with Saudi Universities to improve the quality information and communication technologies (ICTs) in order to provide good services to the students. Although having good ICT infrastructure in the Saudi Arabian universities, still the quality of the student portal needs to improve. Therefore, the goal of this paper is to identify the current situation of student's portal and their needs in Saudi Arabia universities in order to improve their portal and encourage them to use the portal. An online survey questionnaire was collected from 91 students from various universities in Saudi Arabia. The result reveals that there is need to improve the student's portal and there are some issues faced them to use their portal such as: lack in portal content, lack in training and guidelines which effect on students to use the portal. Thus, by providing good portal which involves student's needs that will help the students in their study and also that will make the university to improve and develop the portal based on their student needs.

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The payoff of corporate portal usage in an academic institution

Cited by 8 publications

References 28 publications

Exploring students’ satisfaction with universities’ portals in developing countries

Exploring students’ satisfaction with universities’ portals in developing countries

A New Model for Enhancing Student Portal Usage in Saudi Arabia Universities

Current Situation of Students’ Portal and Their needs: A Case Study in Saudi Arabia Universities: Students Perspective

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