Society and the Internet 2019
DOI: 10.1093/oso/9780198843498.003.0018
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The Platformization of Labor and Society

Abstract: This chapter focuses on the role of digital intermediaries in shaping technology, society, and economy under what Casilli and Posada call “the paradigm of the platform.” They trace the historical relationship between platforms, markets, and enterprises to demonstrate the role of algorithms in matching users, pieces of software, goods, and services, and how platforms can create value from the content and data generated by users. Their primary argument is that platforms play a fundamental role in establishing a … Show more

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Cited by 111 publications
(70 citation statements)
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“…It favors certain companies, their shareholders and executives, while compounding conditions of social dependency and economic precarity for most other people. Finally, with its content sanitized by underground armies of ghost workers (Gray and Suri 2019 ), it is artificial in both a technical and literal sense—“artificially artificial,” in the words of Jeff Bezos (Casilli and Posada 2019 ).…”
Section: Sociality and Change In The Age Of Machine Learningmentioning
confidence: 99%
“…It favors certain companies, their shareholders and executives, while compounding conditions of social dependency and economic precarity for most other people. Finally, with its content sanitized by underground armies of ghost workers (Gray and Suri 2019 ), it is artificial in both a technical and literal sense—“artificially artificial,” in the words of Jeff Bezos (Casilli and Posada 2019 ).…”
Section: Sociality and Change In The Age Of Machine Learningmentioning
confidence: 99%
“…44 Platforms increasingly organise and allocate work in areas such as day care for children, cleaning staff, insurances, or temporary work for companies. 45 Airbnb, Bookings or HomeAway offer easy access to vacation homes or flats that can be lent on a short-term basis. On the one hand, they make travels easier as more complicated communication with all sorts of agencies is now superfluous and one can find all offers in one click.…”
Section: Platformsmentioning
confidence: 99%
“…Taking a largely critical position, most of these works express concern about how people engaged in digital labor in the less developed regions of the world have even more precarious experiences. 14…”
Section: Digital Labor In the Global North And Southmentioning
confidence: 99%