The power of a thumbs-up: Will e-commerce switch to social commerce?

Li, Chia‐Ying; Ku, Yi-Cheng

doi:10.1016/j.im.2017.09.001

Cited by 173 publications

(184 citation statements)

References 113 publications

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“…Past studies argue that social frameworks and social support do influence trust (Hajli, 2014;Yahia et al, 2018). Moreover, customers show their inclination towards trust when they get informational and emotional support (Li & Ku, 2018; and also amplify their buying intentions. When people participate in FC or read others' RR for a product or service, their level of familiarity to a website or social platform is likely to increase, thus prompting SCI.…”

Section: S-commerce Community Attributes (Scca) and S-commerce Intentmentioning

confidence: 97%

An investigation of the drivers of social commerce and e-word-of-mouth intentions: Elucidating the role of social commerce in E-business

et al. 2019

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Building on social commerce (s-commerce) perspectives and the trust transfer theory, this study develops a theoretical model that explains the indirect effects of two types of s-commerce attributes (community and platform) on behavioral outcomes (s-commerce intentions and e-Word-of-Mouth (e-WOM) intentions) through trust in community and platform. We analyze data collected from s-commerce users on travel booking websites using structural equation modeling technique. Results confirm that s-commerce intentions and e-WOM intentions are contingent upon s-commerce community and platform attributes. Moreover, the results provide evidence for the mediating effects of trust in community and platform on the relationship between s-commerce attributes and behavioral outcomes. The study provides further insights about the impact of scommerce experience on s-commerce intention and e-WOM intention. Moreover, this study contributes to s-commerce research and practice by developing and validating the role of s-commerce community and platform attributes in forming consumers' scommerce behavioral outcomes.

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Section: S-commerce Community Attributes (Scca) and S-commerce Intentmentioning

confidence: 97%

An investigation of the drivers of social commerce and e-word-of-mouth intentions: Elucidating the role of social commerce in E-business

et al. 2019

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“…The SME's owner valuation on current social commerce performance will create the positive intention to use a particular information system. Thus the higher the valuation of users on social commerce will result in higher intention in using social commerce (Li & Ku, 2018;Thomas et al, 2013).…”

Section: Research Discussionmentioning

confidence: 99%

“…The variables included in this study was the facilitating condition, entrepreneurial expectation, and attitude towards social commerce. The increase of users knowledge about social commerce through social media has found it could increase the user perception against social commerce (Li & Ku, 2018). The change of social commerce perception could also change the user attitude on social commerce for the ease of their businesses (K. Laudon & Laudon, 2012).…”

Section: Intention To Use Social Commercementioning

confidence: 99%

Social Commerce Adoption in SME’s

Zamrudi

Wicaksono

2018

JEMA

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Small and medium enterprises (SME's) has gradually become an economic backbone for several developing country including Indonesia. In several studies, it was assumed that SME's was a sign of self-sufficiency concept. In the economic strike, SME's could sustain the price of several staple goods that are related to society livelihoods such as food and attire. South Kalimantan Province was well known for its authentic fabric namely sasirangan produced by local SME's spread all around the area. SME's are nowadays are inseparable from IT particularly that related to social media to promote their product. The use of IT infrastructure and platform were usually centered in the large city mainly in the capital of province such as Banjarmasin. As an alternative, the use of social media could be employed to empower SME's at county area. This study was aimed to understand the attitude of county area SME's on the use of social media for commerce purposes. The sample involved in this study was 45 Sasirangan SME's on 5 off-capital counties at South Kalimantan Province. These works use PLS-SEM due to the nature of research was explore the interaction amongst the variable (exploratory factor analysis). The finding shows that in general, SME's entrepreneur has a great willingness to use their social media for commerce purposes. A further discussion of research finding and research limitation will be further discussed in the end of paper.

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“…The simplest example is instagram, many features are offered in instagram, such as direct message, search & explore, short video, digital filters for photos or videos to upload, tagging, comment & linking that support instagram users for access his account at least 1 time in 1 hour [7]. The intensity of instagram access that so often causes the seller to easily do marketing or advertising related products/services to be sold, and the features provided also facilitate communication between sellers and buyers, it decreases operational costs [8]. Competition is already higher among business organizations would need more useful information to make decisions, both accounting information and non-accounting information.…”

Section: Introductionmentioning

confidence: 99%

Collaboration System and Digital Business Efficiency in the Accounting Information System Perspective (Case Study Banyuwangimall.com)

Utam¹,

Setyowati²

2020

Proceedings of the 3rd Global Conference on Business, Management, and Entrepreneurship (GCBME 2018)

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This study aims to design a new digital commerce system by involving UMKM through ecommerce platform banyuwangimall.com in perspective of accounting information system. The point of view of accounting information systems through e-commerce is growing rapidly and provides many new challenges. One of the challenges is the presence of web 2.0 generation that involves social media. These challenges lead to the emergence of the term social commerce which means that trading can be done through social media. On the other hand, electronic commerce or ecommerce presents a shorter trading system but less improves the relationship between sellers and buyers. The presence of s-commerce in value will be a good trading method for producers and consumers, so it can be a threat to the sustainability of e-commerce. Turning the threat into an opportunity then this research intends to design a collaboration system between ecommerce and s-commerce, which can be applied to the site banyuwangimall.com. it is expected that the results of this study will contribute to expedite transactions and increase sales on the site banyuwangimall.com in which is the perpetrators of SMEs in all Banyuwangi district.

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The power of a thumbs-up: Will e-commerce switch to social commerce?

Cited by 173 publications

References 113 publications

An investigation of the drivers of social commerce and e-word-of-mouth intentions: Elucidating the role of social commerce in E-business

An investigation of the drivers of social commerce and e-word-of-mouth intentions: Elucidating the role of social commerce in E-business

Social Commerce Adoption in SME’s

Collaboration System and Digital Business Efficiency in the Accounting Information System Perspective (Case Study Banyuwangimall.com)

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