The power of being heard: The benefits of ‘perspective-giving’ in the context of intergroup conflict

Bruneau, Emile; Saxe, Rebecca

doi:10.1016/j.jesp.2012.02.017

Cited by 233 publications

(249 citation statements)

References 50 publications

(27 reference statements)

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“…On a related note, we find it intriguing that participants' perceptions of how much SPT effort the ranger exerted differed by condition. As suggested by others (Bruneau & Saxe, 2012), a potentially fruitful direction for scholars interested in SPT and conflict resolution would be to test the effects of both trying harder to take the other party's perspective and conveying to the other party how much SPT effort they are putting forth.…”

Section: Discussionmentioning

confidence: 99%

Many ways to walk a mile in another’s moccasins: Type of social perspective taking and its effect on negotiation outcomes

Gehlbach

Marietta

King

et al. 2015

Computers in Human Behavior

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for their helpful comments in revising this manuscript and to Maxim Antinori for his programming of the virtual environment. The conclusions reached are those of the investigators and do not necessarily represent the perspectives of the funder.1 Abstract:The process of social perspective taking holds tremendous promise as a means to facilitate conflict resolution. Despite rapidly accumulating knowledge about social perspective taking in general, scholars know little about how the type of social perspective taking affects outcomes of interest. This study tests whether different ways to "walk a mile in another's shoes" cause different outcomes. By taking advantage of a computer-based simulation (where participants can learn about others by virtually walking around in the shoes of other characters), we assigned participants from Amazon's Mechanical Turk (N = 842) to five different perspective taking treatments or a control condition. Results show that perspective takers who receive information about the other party foster more positive relationships and make greater concessions than participants who did not receive information about the other party.Furthermore, those who experientially learned about the other party's perspective felt more positive about their relationships and made greater concessions during the negotiation than those who were simply provided information about the other party's perspective. No differences were found between virtually and imaginatively taking the perspective of others. These findings suggest the importance of accounting for the type of social perspective taking in studying how this social-cognitive process may facilitate conflict resolution.Keywords: conflict resolution; interpersonal relationship; negotiation; social cognition; social perspective taking; virtual environment 2 Many Ways to Walk a Mile in Another's Moccasins: Type of Social Perspective Taking and its effect on Negotiation OutcomesOf the many levers that might be applied to resolving intergroup conflicts, social perspective taking (SPT) appears to be one of the most promising. If members of one party can more frequently and more accurately take the perspective of the other party, a wide array of outcomes are likely to improve (Batson, Early, & Salvarani, 1997;Galinsky, Ku, & Wang, 2005;Ickes, 2003). Thus, there has been increasing interest in techniques to cultivate and develop individuals' perspective taking capacity towards ends such as improving conflict resolution (e.g., Johnson & Johnson, 2009b).Virtual environments represent a particularly intriguing context for helping individuals develop their perspective taking capacities (Amichai-Hamburger, 2013). In these settings, individuals can inhabit the virtual character of someone who either shares their values, beliefs, and attitudes-or whose perspective differs in fundamental ways. By presenting increasingly challenging perspective taking tasks (i.e., asking participants to walk around in the shoes of increasingly different individuals), designers of virtual enviro...

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Section: Discussionmentioning

confidence: 99%

Many ways to walk a mile in another’s moccasins: Type of social perspective taking and its effect on negotiation outcomes

Gehlbach

Marietta

King

et al. 2015

Computers in Human Behavior

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show abstract

“…However, these benefits are often difficult to achieve because of psychological barriers that may prevent perspective-taking (for a review see Epley & Caruso, 2008), especially at the inter-group level (Bruneau & Saxe, 2012;O'Brien & Ellsworth, 2012). Perspectivetaking requires willingness to listen to the adversary's story (Epley & Caruso, 2008).…”

Section: Perspective-taking In Contexts Of Intergroup Conflictmentioning

confidence: 99%

“…A further complication is that intergroup conflict does not only diminish the capacity for perspective-taking, but might also prevent its benefits (Batson & Ahmad, 2009;Bruneau & Saxe, 2012;Vorauer & Sasaki, 2009). If individuals do not like what they see when they consider out-groups' views, then perspective-taking might increase cynicism about out-groups' motivations and intentions (Epley & Caruso, 2008) and result in increased mistrust (Caruso, Epley, & Bazerman, 2006).…”

Section: Perspective-taking In Contexts Of Intergroup Conflictmentioning

confidence: 99%

“…Second, while prior interventions focus on engaging participants with one perspective (i.e., the out-group's perspective), the radio drama gives voice to diverse perspectives across groups and within each group in the fictional conflict. Representing all sides of the story, including potentially listeners' own perspectives, might make people more open to engaging with the other group's narrative (on benefits of perspective-giving see Bruneau & Saxe, 2012). Additionally, in the context of the drama, perspective-taking occurs naturally and voluntarily, by listening to different perspectives of drama characters and by learning from characters who model perspectivetaking.…”

Section: Predictorsmentioning

confidence: 99%

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Priming effects of a reconciliation radio drama on historical perspective-taking in the aftermath of mass violence in Rwanda

Bilali

Vollhardt

2013

Journal of Experimental Social Psychology

111

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“…Lastly, might sacralization, or SV-related recognition needs, differ according to ingroup status? Emile Bruneau and Rebecca Saxe have identifi ed different intergroup contact needs for low-versus high-status participants (Bruneau and Saxe 2012 ). Given the relevance of recognition for SVs, a possible SV-status interaction seems test-worthy.…”

Section: Future Researchmentioning

confidence: 99%

Beyond Impasse: Addressing Sacred Values in International Political Negotiations

Argo

Ginges

2014

Handbook of International Negotiation

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The power of being heard: The benefits of ‘perspective-giving’ in the context of intergroup conflict

Cited by 233 publications

References 50 publications

Many ways to walk a mile in another’s moccasins: Type of social perspective taking and its effect on negotiation outcomes

Many ways to walk a mile in another’s moccasins: Type of social perspective taking and its effect on negotiation outcomes

Priming effects of a reconciliation radio drama on historical perspective-taking in the aftermath of mass violence in Rwanda

Beyond Impasse: Addressing Sacred Values in International Political Negotiations

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