The power of strategic knowledge management in the relationship between innovation and the performance of large manufacturing firms in Malaysia

Abstract

Purpose This study aims to explore the interaction of strategic knowledge management (SKM) and innovation on the performance of large manufacturing firms (LMFs) in Malaysia. Design/methodology/approach This study used a quantitative approach in investigating this interaction. Smart partial least-squares analysis was performed to test the hypotheses. Findings It was observed that administrative innovation, process innovation and product innovation were effective drivers of LMF performance. It was also ascertained that SKM has no moderating effect on the product innovation relationship with performance, although it does moderate the relationships between LMF performance and administrative innovation and process innovation, respectively. Research limitations/implications The main limitation of this study is its focus on Malaysian LMFs. It nevertheless contributes to the literature by extending understanding of SKM and innovation dimensions from multi-faceted perspectives. As this is largely ignored in the literature, the study paves the way for additional research. Practical implications The findings may be used as guidelines for chief executive officers, particularly on the way SKM and innovation can be developed for enhanced LMF performance, in the context of South Asian countries. Originality/value To the best of the authors’ knowledge, this is the first empirical work to confirm the main drivers of SKM, including in the analysis the effect of administrative innovation, process innovation and product innovation and performance, in the context of the manufacturing sector. In support of an original conceptual model, the insights contribute to the literature on innovation, LMFs, SKM and emerging economies.

Role of strategic knowledge management practices in enhancing strategic perspectives of an organisation to improve entrepreneurial performance

“…Organisations that appreciate employee expertise and offer possibilities for advancement attract workers. SMEs may develop a culture that attracts and keeps talented people who are dedicated to the growth of the company by investing in knowledge management (AlQershi et al, 2023;Guerrero et al, 2019;Poor-Ebrahimi et al, 2011;Tra ¨skman and Skoog, 2022). SMEs may increase trust and loyalty with their clients, suppliers and other stakeholders by sharing expertise.…”