The psychological portrait as a tool to improve the subjective well-being of the client in the context of personal sales

Kiseleva, Elena S.; Yeryomin, Vasily V.; Yakimenko, ElenaV.; Krakoveckaya, Inna V.; Berkalov, Sergey Vitalievich

doi:10.1051/shsconf/20162801122

Cited by 6 publications

(7 citation statements)

References 8 publications

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“…Psychologists need to be recruited to draw up a psychological portrait of both potential and real students. The procedure for drawing up such a portrait is outlined in the literature (Kiseleva et al, 2016b). However, this requires some modification when taking into account what a higher educational institution actually does.…”

Section: Introductionmentioning

confidence: 99%

Expectations And Prospects For Professional And Personal Advancement Among Russian

Dreval¹

2018

The European Proceedings of Social and Behavioural Sciences

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This article considers the problems of young graduates seeking employment, problems made more acute by the discrepancy between supply and demand in the labour market: the shortage of qualified personnel for some sectors, of the economy and the lack of demand for young specialists with higher education degrees. The research question is intended to identify the plans and expectations of graduates from higher educational institutions on completion of their studies, assess the difficulties and possibilities of future employment, as well as the factors impeding employment according to specialization. The research is based on quantitative methodology: final year students from the arts disciplines of Tomsk high educational institutions were asked to fill in questionnaires (2017). Based on analysis of the data we identified inconsistencies and vagueness in the plans and intentions of graduates: on the one hand, respondents wanted to work according to their specialist profile, while on the other hand they intended to carry on studying, especially if this would provide them with a new profession that would lead to employment and be of more interest. One priority is the level of pay. It should be borne in mind that while studying students on Bachelor degrees are unable to define clearly why they would choose a particular profession, and many of them have only a patchy idea of working in a business. The graduate mindset is determined by uncertainty, it impacts on their self-esteem and becomes integral to their realistic possibilities and prospects in the labour market.

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Section: Introductionmentioning

confidence: 99%

Expectations And Prospects For Professional And Personal Advancement Among Russian

Dreval¹

2018

The European Proceedings of Social and Behavioural Sciences

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“…It is pointed out that it is important for personal agents to be able to compile a full psychological profile of a client, based not only on the theory of character accentuations, but also on the theory of temperament, socionics theory and the theory of the thinking types (Kiseleva, Yeryomin, Yakimenko, Krakoveckaya,&Berkalov, 2016). Knowledge of the customer psychology is just a single competency in the modern universal competency model of personal agents.…”

Section: Resultsmentioning

confidence: 99%

Improvement of Subjective Clients’ Well-being on the Base Consideration of Character Accentuation in the Context of Personal Sales

Kiseleva¹,

Berkalov²,

Дорошенко³

et al. 2017

The European Proceedings of Social and Behavioural Sciences

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The article is based on the strategy and prospect development concept of marketing relations. It is noted that the role of personal marketing communication, particularly personal sales, is increased in the field of marketing relations. The necessity of searching for the new effective tools of personal sales has been shown, one of which is the competency model of personal agents. It is considered that in order to demonstrate many competencies that make up the contemporary model, a personal agent has to create a psychological profile of the client. The theories are based upon the methods of creating a psychological portrait of the client that have been listed. It is noted that the fourth facet of psychological portrait of the client should be based on the theory of personal character accentuations. The algorithm of work with clients having different character accentuations has been developed. The traits of clients with different character accentuations are detailed. The following traits of the clients are referred to: communication and behavior features, positive character traits, negative character traits, clothing, facial expressions and gestures, speech. Recommendations for work with clients of hyperthermia, anxious, dysthymic, pedantic, excitable, emotive, sticking, demonstrative, cyclothymiacs and ecstatic types have been suggested. It is noted that the consideration of character accentuations of the clients allows increasing the level of subjective well-being of clients and promotes the growth of the main indicators characterizing the effectiveness of personal sales in the context of relationship marketing.

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“…Summarizing the results of the analysis of theoretical studies, it should be noted that the emphasis in the definition of vocational training for mining engineers is on the personal (positive attitude of learners towards professional activity and its results, which determines stable motives) and activity component (mastery of skills, professional activity skills, ability to solve professional tasks) [5,6].…”

Section: Content Of Professional Activity Of the Engineermentioning

confidence: 99%

Professional training of mining engineers

et al. 2020

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Nowadays, the solution of the problem of training mining engineers in the environment of innovation development is rather complicated and multifaceted. It involves determining the essence and content of the engineer’s professional activity; the need to study the specifics of the training of a mining engineer; the requirements for training mining engineers in innovative development. It is also connected with evaluation of students’ readiness level in the specialty 21.05.04 «Mining», identifying ways to increase the level of readiness of mining engineers for professional activity. The factors influencing the results of the training of mining engineers are identified here, as well as foreign experience in the education and training of mining engineers. Besides, noncompensatory model of assessment of readiness of mining engineers for professional activity by method of threshold aggregation with example of building rating on the basis of this model is being developed.

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The psychological portrait as a tool to improve the subjective well-being of the client in the context of personal sales

Cited by 6 publications

References 8 publications

Expectations And Prospects For Professional And Personal Advancement Among Russian

Expectations And Prospects For Professional And Personal Advancement Among Russian

Improvement of Subjective Clients’ Well-being on the Base Consideration of Character Accentuation in the Context of Personal Sales

Professional training of mining engineers

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