The relation between EA effectiveness and stakeholder satisfaction

Raadt, B. van der; Bonnet, Marc; Schouten, Sander; Vliet, Hans van

doi:10.1016/j.jss.2010.05.076

Cited by 103 publications

(51 citation statements)

References 22 publications

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“…36,37], IS success models in the context of EA [38,39], and a concept for the overall assessment of an EA function against an EA reference model [e.g. [40][41][42][43].…”

Section: B Ea Frameworkmentioning

confidence: 99%

An Experts' Perspective on Enterprise Architecture Goals, Framework Adoption and Benefit Assessment

Lange

Mendling

2011

2011 IEEE 15th International Enterprise Distributed Object Computing Conference Workshops

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-In recent years, enterprise architecture (EA) management has become an intensively discussed approach in both industry and academia for managing the complexity of an enterprise from a holistic perspective. While there is a strong academic and practical interest in EA frameworks and EA modeling, there is a notable insecurity about the cost benefit ratio of EA. In this paper, we address this research problem with a qualitative research design. We conduct a series of semistructured interviews with industry experts on enterprise architecture in order to identify classes of EA goals, corresponding EA frameworks adoption to achieve these goals and employed EA benefit assessment approaches. The findings point to, among others, a fairly stable set of EA goals that shift over time and EA frameworks that lack modularity and adjustment capabilities to easily customize towards these goals. This paper is part of an ongoing exploratory research that aims at researching which benefits emanate from EA.

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“…36,37], IS success models in the context of EA [38,39], and a concept for the overall assessment of an EA function against an EA reference model [e.g. [40][41][42][43].…”

Section: B Ea Frameworkmentioning

confidence: 99%

An Experts' Perspective on Enterprise Architecture Goals, Framework Adoption and Benefit Assessment

Lange

Mendling

2011

2011 IEEE 15th International Enterprise Distributed Object Computing Conference Workshops

View full text Add to dashboard Cite

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“…In general terms, the individual goal achievement of any stakeholder determines its satisfaction [61]. The ability of organizations to establish collaborative relationships with multiple stakeholders, instead of focusing on one of them, will help the company to approach their different needs.…”

Section: Hypothesismentioning

confidence: 99%

Competitive Success in Responsible Regional Ecosystems: An Empirical Approach in Spain Focused on the Firms’ Relationship with Stakeholders

2017

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Nowadays, any business manager is concerned about sustainability issues and is wondering how to implement social and environmental practices creating economic and social value at the same time. The implementation of social responsibility programs is justified by the benefits that result from a good relationship of the firm with key stakeholders. The present research investigates the links among firms' relationship with stakeholders, firms' champion behavior, stakeholders' satisfaction and firms' competitive success in regional contexts where social responsibility is promoted. Using the resource-based theory and the concept of shared value, a conceptual model is proposed in which a strong firm relationship with stakeholders will cause the stakeholder' satisfaction and will help the firm to become a champion in the market, contributing to improved competitiveness. This empirical analysis was based on survey data through partial least squares structural equation modeling (PLS-SEM) from 130 Spanish firms in the Region of Extremadura. Participants were firm managers in regional clusters involved in the social responsibility journey promoted by the local government. The results suggest that a good relationship of the frim with stakeholders directly and positively influences firm competitive success, and also, it is enhanced by improvements in stakeholders' satisfaction and firm champion behavior.

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“…In EA, the effectiveness is determined by the degree in which the outputs of EA implementation can help the enterprise attain its intended goals [4]. Besides, EA function effectiveness is: "The degree in which organizational objectives are attained through the outputs of the EA function".…”

Section: Introductionmentioning

confidence: 99%

Agent-Oriented Based Enterprise Architecture Implementation Methodology

Rouhani

Mahrin

Nikpay

et al. 2015

New Contributions in Information Systems and Technologies

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Abstract. Enterprise Architecture (EA) is managed, developed, and maintained by Enterprise Architecture Implementation Methodology (EAIM). There is ineffectiveness in existing EAIMs due to the complexities; these complexities come from EAIM's processes, models, methods, and strategy. Consequently, EA projects may be faced with lack of support in the following parts of EA: requirement analysis, governance and evaluation, a guideline for implementation, and continual improvement of EA implementation. This research aims to represent an Agent-Oriented based EAIM. The proposed EAIM was evaluated by means of a case study. The results show that proposed EAIM could directly affect the effectiveness of EA implementation in following items: reducing the mismatch between business and IT, defining reachable goals for enterprise, employing easy implementation practices and easy learning procedure, using efficient documentation, applying appropriate communication among project team member, providing an effective environment for alignment of business and IT, and using effective plan for governance and migration plan. This research extends the application of Agent Technology, which provides new area of research for academics and provides effective EAIM, which can be employed by practitioners in EA project.

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The relation between EA effectiveness and stakeholder satisfaction

Cited by 103 publications

References 22 publications

An Experts' Perspective on Enterprise Architecture Goals, Framework Adoption and Benefit Assessment

An Experts' Perspective on Enterprise Architecture Goals, Framework Adoption and Benefit Assessment

Competitive Success in Responsible Regional Ecosystems: An Empirical Approach in Spain Focused on the Firms’ Relationship with Stakeholders

Agent-Oriented Based Enterprise Architecture Implementation Methodology

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