The relationship between career satisfaction and organizational commitment: evidence from the Kuwaiti banking sector

Abstract

Purpose Grounded in social cognitive career theory (SCCT), this study aims to examine the influence of contextual factors on the relationship between career satisfaction and organizational commitment, within the banking sector in Kuwait. Design/methodology/approach This study used a cross-sectional design analyzing a self-report questionnaire (N = 278). Findings This study investigates affective, normative and continuance commitment in relation to career satisfaction, within the banking sector in Kuwait. Findings indicate a positive relationship between career satisfaction and all of affective, normative and continuance commitment; although the relationship that appears to be the strongest is between career satisfaction and normative commitment. Research limitations/implications The single site, cross-sectional approach is a limitation. The data were collected before the COVID-19 pandemic. Future research into career satisfaction and organizational commitment in different sectors is necessary and a replication of this study in a post-COVID context would also be valuable. Practical implications Human resource development (HRD) policies in contexts such as Kuwait should prioritize career progression initiatives to enhance career satisfaction and contribute to increased organizational commitment. More attention is necessary to organizational HRD career planning and development policies and processes. Effective line manager development programs to equip managers to provide feedback and constructive performance management are recommended, as is the organizational provision of career counseling and guidance to support career development policies and processes. Originality/value This study combines the use of established constructs with an SCCT theoretical lends to contribute new theorization of the relationship between career satisfaction and organizational commitment in non-Western cultural contexts. It challenges assumptions in current theorization of the relationship between career satisfaction and commitment that privilege affective commitment over other dimensions.

How do self-direction and values-drive of protean career orientation determine career outcomes?

“…The individual agency approach (Hall, 2002) states that personal goals of a subjective nature allow for capturing the course of an employee's career. Employees are highly committed to the organization and focused on fulfilling company needs and standards, which in turn makes them more satisfied with their careers (Ahmed, 2019;Baidoun and Anderson, 2023). No one can claim to have accomplished their career goal if the career outcomes in an organization (OCS) do not confirm that.…”