The relationship between ERP software selection criteria and ERP success

Tsai, Wen Hsien; Lee, P.-L.; Shen, Yu-Shan; Yang, Cheng

doi:10.1109/ieem.2009.5373085

Cited by 14 publications

(8 citation statements)

References 36 publications

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“…• • Reliability: It refers to the ability of the software to be reliable for the customer, and the degree of reliability (Cebeci, 2009;Hatzithomas, Stamelos, Fotiadis, & Mylonakis, 2007;Karlsson et al, 1998;Lien & Liang, 2007;Tsai et al, 2009;Wei et al, 2005). According to McCall et al (1977, section 3, p. 5), it is defined as "the extent to which a program can be expected to perform its intended function with required precision."…”

Section: Characteristicmentioning

confidence: 98%

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Open Source CRM Software Selection using the Analytic Hierarchy Process

Lee

Tang

Sugumaran

2014

Information Systems Management

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Section: Characteristicmentioning

confidence: 98%

“…• Usability: It refers to the ability of an open source CRM software to meet the company's requirements through its functionality (Karlsson, Wohlin, & Regnell, 1998;Lien & Liang, 2005;Lien & Liang, 2007;Tsai, Lee, Shen, & Yang, 2009). In other words, how well does the software meet the user's needs and requirements (Ngai & Chan, 2005).…”

Section: Characteristicmentioning

confidence: 99%

Open Source CRM Software Selection using the Analytic Hierarchy Process

Lee

Tang

Sugumaran

2014

Information Systems Management

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“…Further studies of critical success factors have been done against a backdrop of classical management theory as well [4]. Over the years for ERP IMPLEMENTATIONS various dimensions like the barriers [29], organization structures [12], quality issues [24], communication effects [49], consultant selection [43], software selection [41], leadership [34], planning and control [42] etc. have been the object of research.…”

Section: Foundation and Related Researchmentioning

confidence: 99%

Offshoring ERP Implementations: Critical Success Factors in European Perspective

Chauhan

2015

Lecture Notes in Business Information Processing

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Abstract. Information Technology (IT) offshoring is changing the way IT departments are run and organized by organizations. Enterprise Resource Planning (ERP) applications are changing the way organizations run their businesses. Both are seminal trends which bring along with their associated benefits to organizations. However, both IT offshoring and ERP implementations are loaded with risks. When IT offshoring and ERP implementations happen together, the risks get compounded. This paper presents the critical success factors of offshoring ERP implementations. The study is an exploratory and qualitative study that starts with in depth interviews and concludes with a focus group discussion. The findings reveal that six factors are critical in offshoring of ERP implementations, namely communication & culture, offshoring partner, organization change management, project management, team skills and work & team distribution. The scope of the study was restricted to offshoring happening from Europe to India and the focus was on large offshoring engagements.

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“…The success of the introduction and implementation of the ERP system determines the appropriate critical success factors CSF [14]. Many researchers address the key success factors in implementing ERP systems [15].…”

Section: Critical Success Factors Characteristicsmentioning

confidence: 99%

Key factors for successful implementation of ERP systems

Denić¹,

Vujović²,

Stevanović³

et al. 2016

Teh. vjesn.

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Original scientific paper This meticulous research presents methodological aspects of key factors influencing the implementation and introduction of modern information systems, with special emphasis on the implementation of integrated comprehensive ERP system in enterprises in the region. The aim of the work stems directly from the research subject itself and the presentation of the analysis of the ERP systems implementation, through the study of relevant scientific literature and conducted research examples in practice on a representative sample of enterprises, varying in type of activity and ownership structure. The results of this study can serve as material for everyone involved in this current topic, and for those who decide to implement modern integrated ERP solutions to their business, and who want to expand their knowledge respectively. Keywords: ERP system; implementation; key factors; project Ključni faktori uspjeha implementacije ERP sustavaIzvorni znanstveni članak U ovom studioznom istraživačkom radu predstavljeni su metodološki aspekti ključnih utjecajnih faktora implementacije i uvođenja suvremenih informacijskih sustava, s posebnim akcentom na implementaciju integriranih sveobuhvatnih ERP sustava u poduzećima u okruženju. Cilj rada izravno proistječe iz predmeta rada i prikaza analize implementacija ERP sustava, kroz istraživanje relevantne znanstvene literature i provedenih istraživanja primjera u praksi na reprezentativnom uzorku poduzeća, različitih po vrsti djelatnosti i vlasničkoj strukturi. Dobiveni rezultati istraživanja ovog rada mogu poslužiti i kao gradivo svima koji se bave ovom aktualnom tematikom, i koji se odlučuju za implementaciju suvremenih integriranih ERP rješenja u svoja poduzeća, i s tim u vezi žele proširiti svoja saznanja.

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The relationship between ERP software selection criteria and ERP success

Cited by 14 publications

References 36 publications

Open Source CRM Software Selection using the Analytic Hierarchy Process

Open Source CRM Software Selection using the Analytic Hierarchy Process

Offshoring ERP Implementations: Critical Success Factors in European Perspective

Key factors for successful implementation of ERP systems

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