The relationship between job stress and organizational commitment of the employees working in the tourism busineses; the case of Çeşme and Kartepe Turizm işletmelerinde çalışanların yaşadıkları iş stresi ile örgütsel bağlılıkları ilişkisi, Çeşme ve Kartepe Örneği

Abstract

The present study was conducted in order to examine job stress and organizational commitment of employees in tourism establishments (hotel, restaurant, travel agency, etc.) in Çeşme and Kartepe destinations which have different touristic attractions. The study survey was administered to a total of 351 employees working at tourism establishments in Çeşme, a summer tourism destination in the province of İzmir and Kartepe, a winter tourism destination in the province of Kocaeli. The data obtained as a result of the study were analyzed with computer software for the purpose of the study. Frequency and percentage distributions were examined in order to reveal demographic characteristics and t-test and pearson correlation analysis were used to test hypotheses. No significant difference in terms of job stress was found between employees working at tourism establishments in Çeşme and Kartepe depending on their destination. A significant difference was observed in the organizational commitment scale between employees depending on their destination. According to this result, comparing answers given to the organizational commitment scale according to

Analysis of the Relationship Between Stress and Organizational Commitment in Employees: A Meta-Analysis Study

“…While the sample in the study by Pekerşen (2015) consists of cooks, the sample of the study by Yiğit (2009) consists of middle level managers, the sample of the study by Düzgün (2014) consists of top level managers and the sample of the study by Şahin (2014) consists of travel agency employees. In the sample selection by Akpulat et al (2016), a general expression of tourism employees was used and who these tourism employees are is not explained. Top level and middle level managers and travel agency employees, who constitute the majority of the sample, may not be exposed to causes of stress as much as employees who face customers at any time in tourism.…”

“…Especially the relationship between stress and organizational commitment in employees has been the subject of various researches (Akınaltuğ, 2003;Akpulat, Polat Üzümcü & Karacan, 2016;Aydoğan, 2008;Düzgün, 2014;Efeoğlu & Özgen, 2007;Erdilek Karabay, 2014;Ergün & Çelik, 2013;Gül et al, 2008;Güngör Seyhan, 2015;İnan Yousuf, 2015;İncesu, 2011;Kılıç, Efeoğlu, Mimaroğlu & Özgen, 2008;Köseoğlu Şalk, 2016;Pekerşen, 2015;Üzüm, 2010;Sökmen & Şimşek, 2016;Şahin, 2014;Tekingündüz & Kurtuldu, 2015;Turunç & Erkuş, 2010;Yıldız, 2013;Yiğit, 2009). When the studies on stress and organizational commitment in employees are reviewed, it is seen that these researhes are carried out in various fields such as education (Aydoğan, 2008;Güngör Seyhan, 2015;Yıldız, 2013) health (Efeoğlu & Özgen, 2007;Ergün & Çelik, 2013;Gül et al, 2008;İncesu, 2011;Kılıç et al, 2008;Köseoğlu Şalk, 2016;Tekingündüz & Kurtuldu, 2015), tourism (Akpulat et al, 2016;Düzgün, 2014;Pekerşen, 2015;Şahin, 2014;Yiğit, 2009), banking (Erdilek Karabay, 2014;Turunç & Erkuş, 2010), sports (Kaplan, 2017;Üzüm, 2010) and media (İnan Yousuf, 2015) and different researchers in the same fiel...…”

“…In studies carried out in the field of education, it was determined that there is a very weak negative relationship between job stress and organizational commitment (Güngör Seyhan, 2015;Yıldız, 2013) and also there is a very weak negative relationship between organizational stress and affective and normative commitment and a very weak positive relationship with continuance commitment (Aydoğan, 2008). In studies carried out in the field of tourism, Akpulat et al (2016) determined that there is a very weak negative relationship and Pekerşen (2015) and Yiğit (2009) determined that there is a very weak positive relationship between job stress and organizational commitment and Düzgün (2014) determined that there is moderately positive relationship between organizational stress and organizational commitment.…”