“…The hospital created a treatment environment that was based on Trauma Informed Care, facilitates recovery, and was inclusive through development of staff education and training. The staff was educated during orientation as new employees, and regularly regarding neurological, biological, psychological, and social effects of trauma, and the prevalence of these experiences in patients receiving mental health services (Delaney, ; Hammer, Springer, Beck, Menditto, & Coleman, ). The principles of recovery‐oriented care, including person‐centered care, respect, dignity, partnerships, and self‐management, became an integral part of the staff trainings.…”