2012
DOI: 10.1002/mde.2549
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The Revenue Gains from Multi‐Tier Ticket Pricing: Evidence from Pop Music Concerts

Abstract: We provide empirical estimates of the revenue benefits of multi‐tier pricing at a major US pop music venue. Our unique sample includes data on the number of tickets sold at every price. Mean revenue gain from multi‐tier pricing is estimated to be about $20,000 per show, a 4.2% increase over uniform pricing, although the gains were as high as 21.2% for one performer. We also provide evidence that customer segmentation by income is a likely motive of multi‐tier pricing and, for the first time, that the standard … Show more

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Cited by 11 publications
(4 citation statements)
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“…Derived from the analysis, specific implications and recommendations for the German Bundesliga clubs are presented. In addition, the paper will look at future ticket pricing strategies and attempts to answer the question whether dynamic pricing/revenue management could be utilised by football clubs as a profit enhancing pricing tool (for recent work addressing variable pricing see [12,13]). Broadcasting and sponsoring revenues of football clubs are not the scope of this paper.…”
Section: Purpose and Methodologymentioning
confidence: 99%
“…Derived from the analysis, specific implications and recommendations for the German Bundesliga clubs are presented. In addition, the paper will look at future ticket pricing strategies and attempts to answer the question whether dynamic pricing/revenue management could be utilised by football clubs as a profit enhancing pricing tool (for recent work addressing variable pricing see [12,13]). Broadcasting and sponsoring revenues of football clubs are not the scope of this paper.…”
Section: Purpose and Methodologymentioning
confidence: 99%
“…Different studies highlight the relevance of seating position as a determinant of experience quality (Estelami et al 2019 ; Rajagopal 2011 ; Serway and Vuille 2012 ). Price differentiation via multiple ticket categories for different seating positions increases revenues substantially: a study examining price differentiation for Broadway theater tickets finds a revenue benefit of 5% (Leslie 2004 ), as do studies examining the benefits of price differentiation for pop music concerts (Courty and Pagliero 2012 ; Eckard and Smith 2012 ).…”
Section: Literature Reviewmentioning
confidence: 99%
“…They find that price discrimination through multiple ticket prices can increase revenues by 5%—the same result as Leslie ( 2004 ) finds in an earlier study of Broadway theatres. Eckard and Smith ( 2012 ) find a 4.2% revenue benefit from the use of multi-tier pricing at a major US pop music venue. Ekelund and Ritenour ( 1999 ) add the variable of time opportunity cost, adapting the approach introduced by Owen ( 1971 ) in their quantitative analyses on the demand for symphony orchestra tickets.…”
Section: Introductionmentioning
confidence: 99%