The role of cultural intelligence of managers in promoting employees’ collaboration

Abstract

Collaboration can be a very challenging process precisely because it is a highly intense way of working, requiring new ways of thinking, behavior and ways of operating. Cultural Intelligence (CI) is an antecedent for collaboration. The primary goal of this survey is to investigate the relationship between cultural intelligence of managers and their employees' collaboration. This research is a descriptive-correlation study where 119 managers and 175 employees are selected by stratified random sampling from the Social Security organization managers and their workers. To measure cultural intelligence, the Iranian version of the cultural intelligence questionnaire is implemented and collaboration is measured using a questionnaire developed by the researcher. The Cronbach's alpha reliability coefficient respectively for cultural intelligence and collaboration questionnaires are 0.933 and 0.813, respectively, which are well above the minimum acceptable limit. Data collected using SPSS 19 and they are analyzed using LISREL 8.54 software packages. The results indicate a significant and positive relationship between cultural intelligence among managers and their employees' collaboration. As the relationship between motivational and behavioral CI dimensions and collaboration is also determined to be positive and significant. Based on demographic factors such as gender, age and education we cannot comment on the cultural intelligence of managers and employee's collaboration but having inter-cultural experiences has had a positive impact on the cultural intelligence of managers. Based on the findings obtained we can say that Cultural Intelligence is a key factor, influencing and determining for collaboration.

The Role of Cultural Intelligence on Self-esteem and Family Conflict Resolution Among Athletes

“…The results of structural equation modeling showed that cultural intelligence had a significant effect on selfesteem and marital conflict resolution styles. These results are in line with the findings of Zartoshtiyan and Gholamipour [9] and Ahmadi et al [10] who demonstrated the significant association between cultural intelligence and conflict resolution styles. Moreover, the results are in line with the findings of Ozsoy [7] and Reguieg [8] who showed a positive relationship between the dimensions of conflict resolution styles and personality, emotional intelligence abilities, and cultural intelligence.…”

“…Studies have shown a positive relationship between the dimensions of conflict resolution styles and personality, emotional intelligence, and cultural intelligence [7,8]. There is a significant relationship between cultural intelligence and conflict resolution techniques [9,10]. Also, Yeke and Semercioz found a significant relationship between personality traits and cultural intelligence with communication abilities [11].…”

“…Self-esteem plays an important role in having the sense of ability to attempt for becoming a deserving person [14]. Self-esteem can affect people's thoughts, feelings, and behaviors [10]. People with high self-esteem have more and greater goals and are keen to face new situations and topics to use their talent and strengths.…”

Working in a pandemic and post-pandemic period – Cultural intelligence is the key

“…A positive environment in a diverse team is proven to increase organizational commitment and job performance (Chen et al, 2011a; Iskhakova and Ott, 2020). CI of managers also fosters collaboration among employees (Ahmadi et al, 2013). Performance, cultural adaptation and collaboration are necessary for a virtual team effectiveness as cross-cultural and team collaboration challenges are highly reflected in the virtual teams’ literature (Kayworth and Leidner, 2000; Szewc, 2014).…”

Beyond national culture difference

“…Individuals, having higher CQ, may show stronger cultural competitiveness, and their cognitive, behavioral and motivational capacities make them work effectively with other members who have 1479 Beyond national culture difference different cultures as well as adjust quickly to unfamiliar settings (Ott and Michailova, 2018). According to Ahmadi et al (2013), cultural intelligence is a significant antecedent for collaboration. Since the formation of this construct and the establishment of Cultural Intelligence Scale (CQS) (Ang et al, 2007), empirical research with regard to CQ, though still limited, continuously flourishes in multiple disciplines (Sharma and Hussain, 2017).…”