The role of device attachment in post-adoption of mobile hand-held devices

Kwon, Soon‐Jae; Chae, Sung-Uk

doi:10.5859/kais.2009.18.3.027

The Journal of Information Systems

2009

DOI: 10.5859/kais.2009.18.3.027

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The role of device attachment in post-adoption of mobile hand-held devices

Soon‐Jae Kwon¹,

Sung-Uk Chae²

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Cited by 5 publications

References 42 publications

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An Empirical Study of Social Network Service (SNS) Continuance: Incorporating the Customer Value-Satisfaction-Loyalty Model into the IS Continuance Model

Choi¹

2013

APJIS

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Given that smartphone-based social network services (SNS), such as KakaoStory is now being widely used as a way for people to connect and communicate with each other, this study examines key factors leading to the continued use of SNS. People have been using PC-based SNS, such as Cyworld, for years are now using smartphone-based SNS, such as KakaoStory. KakaoStory developed by KakaoTalk has rapidly grown up as the largest smartphone-based SNS in Korea as smartphone penetration increases. It is more difficult for firms to maintain their current users over time in that alternative SNSs satisfying people's new needs are constantly emerging and evolving. In this sense, one of the most challenging issues for SNS firms is how to retain their current users in the long run. However, there are few empirical studies on this issue.

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An Empirical Study of Social Network Service (SNS) Continuance: Incorporating the Customer Value-Satisfaction-Loyalty Model into the IS Continuance Model

Choi¹

2013

APJIS

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A Study on Continued Usage of Mobile Telecommunication Companies by Killer-app Lock-in

Jong‐Oh¹,

Han²,

Lee³

et al. 2014

Journal of Digital Convergence

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This study is about the influence between usages of smartphone by studying the characteristics of killer-app on smartphone in a perspective of switching cost and lock-in and studied about influence between killer-app and continued usage of mobile telecommunication companies. As a result of the study, information characteristics and network externality has a positive effect on switching cost and lock-in. Switching cost has a positive influence on lock-in but not on intention of continued usage of killer-app. It has shown that lock-in has a positive influence on intention of continued usage of killer-app and plays a mediating role between switching cost and continued usage of killer-app. Finally, intention of continued usage of killer-app has a positive influence on intention of continued usage of mobile telecommunication companies.

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The Influence of Mobile Office Systems on Users' Job Stress and Work Overload

Yun¹,

Choi²,

Lee³

2011

The Journal of Information Systems

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The role of device attachment in post-adoption of mobile hand-held devices

Cited by 5 publications

References 42 publications

An Empirical Study of Social Network Service (SNS) Continuance: Incorporating the Customer Value-Satisfaction-Loyalty Model into the IS Continuance Model

An Empirical Study of Social Network Service (SNS) Continuance: Incorporating the Customer Value-Satisfaction-Loyalty Model into the IS Continuance Model

A Study on Continued Usage of Mobile Telecommunication Companies by Killer-app Lock-in

The Influence of Mobile Office Systems on Users' Job Stress and Work Overload

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