The role of organizational capacity to foster digital transformation in local governments: The case of three European smart cities

Gascó-Hernández, Mila; Nasi, Greta; Cucciniello, Maria; Hiedemann, Alexander M.

doi:10.1016/j.ugj.2022.09.005

Cited by 31 publications

(25 citation statements)

References 48 publications

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“…Likewise, Kuhlmann et al (2021) provide complementary explanations for the lack of success of digital transformation in German local governments, referring to governance, legal, technological, usability and resource-related constraints. Specifically, the authors highlight that the lack of digital leadership vision has led to weak incentives to make progress toward digital transformation and a general absence of strategic orientation or targets in this area (Gasco-Hernandez et al, 2022).…”

Section: Resultsmentioning

confidence: 99%

Unlocking the potential: the impact of digital leadership on firms' performance through digital transformation

Senadjki,

Au Yong,

Ganapathy

et al. 2023

JBSED

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PurposeThis study aims to investigate the impact of digital leadership (capabilities, experience, predictability and vision) and green organizational culture on firms' digital transformation and financial performance. Additionally, the research aims to evaluate the mediating role of digital transformation in the relationship between digital leadership and firms' financial performance.Design/methodology/approachA purposive sampling technique was employed to identify and select individuals with relevant expertise and experiences in the field of digital transformation. A total of 164 responses were collected, and the questionnaire was designed based on a five-point Likert-type scale. The data were analyzed using SmartPLS 4 (Statistical Software for Structural Equation Modeling).FindingsThe findings indicate that digital leadership capabilities, experience, predictability and vision do not directly impact firms' performance. However, there is an indirect influence on firms' performance through digital transformation. While both digital transformation and green organizational culture (GOC) positively influence firms' financial performance, GOC, leader predictability and leader vision positively influence digital transformation. The results confirm that digital transformation mediates the relationship between capabilities, experience, predictability and vision and firms' financial performance.Research limitations/implicationsThe study highlights that strategic capabilities can enhance value-added processes during digital transformation, contributing to sustainability in the digital era. Overall, this research significantly advances both theoretical understanding and practical applications in the context of digital leadership and its impact on firms. Limited digital transformation stages among Malaysian firms impact the research, with some entities cautious about data disclosure and having limited cooperation with researchers. Gathering data from diverse sources would have strengthened the findings and methodological rigor of this multilevel study. Despite these limitations, the research offers fresh insights into the role of GOC, different facets of digital leadership and their influence on digital transformation and financial performance. This enhances existing knowledge and challenges assumptions of the transformational leadership theory (TLT) framework.Practical implicationsThe study opens the door to further research into distinct leadership components and their effects in a similar context. By highlighting the positive influence of capabilities, experience, predictability and vision on digital transformation, it expands the theoretical and empirical scope in the realm of digital leadership. These findings encourage critical examination, refinement and evolution of TLT, providing insights for leaders and managers as they navigate digitalization, financial performance and digital leadership within organizations. In an era of digital transformation, leaders play a central role in building a psychologically safe environment and nurturing digitally skilled teams capable of managing technological changes. Leaders should possess the digital capabilities, experience, vision and predictability necessary to drive digital transformation, mitigate potential threats and adapt to the dynamic digital landscape.Social implicationsThese findings support government initiatives to accelerate digitalization and Industry 4.0 implementation. Collaboration between the government and private organizations is essential to create policies and practices that facilitate broad participation in digital transformation programs. Policymakers must adopt a proactive approach to address issues related to Internet accessibility, trade barriers, financing access and resource reallocation. These policies aim to ensure a high-quality and affordable digital infrastructure, cultivate trust in digital technologies and equip organizational leaders with the necessary digital skills.Originality/valueThis research provides valuable insights for practitioners to enhance firms' digital transformation. As a practical contribution, this study’s findings can inform how firms can better manage their key digital leadership resources and GOC to foster digital transformation and improve their financial performance.

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Section: Resultsmentioning

confidence: 99%

Unlocking the potential: the impact of digital leadership on firms' performance through digital transformation

Senadjki,

Au Yong,

Ganapathy

et al. 2023

JBSED

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“…Finally, collaboration refers to the ability of organizations to successfully work together to implement plans or achieve goals, echoing the “interdependence and mutual benefit” of quality management (Gasco-Hernandez et al, 2022). This implies that a multi-centre consortium for digital nursing quality management is required, and they will play an important role in facilitating organizational cooperation, attracting funding, reducing duplication of effort, and distributing knowledge for technology deployment and adaptation (Cannavacciuolo et al, 2023, Dalenogare et al, 2023).…”

Section: Resultsmentioning

confidence: 99%

“…Organization-related antecedents encompass the structural and process indicators of the Donabedian model. They are captured through the four main categories of "organizational capability": infrastructure, management, knowledge and learning, and collaboration (Gasco- Hernandez et al, 2022).…”

Section: Organization-related Antecedentsmentioning

confidence: 99%

Digital Nursing Quality Management: A Concept Analysis

Han

Bai

Zhang

et al. 2023

Preprint

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Background: The rapid advancements in digital technology and its increasing integration into healthcare create an opportunity to leverage these innovations for enhancing nursing quality management. Objective: This paper aims to report the results of a concept analysis of digital nursing quality management. Methods: Rodgers' Evolutionary Method of concept analysis was used to examine the attributes, antecedents, consequences, and related concepts of digital nursing quality management. Findings: Digital Nursing Quality Management is a strategic management approach that systematically utilizes evolving digital technology to pursue optimal nursing quality, guided by the timeless principle of humanistic care. The defining attributes are human-machine collaborativeness, interactive empowerment, and digital ecosystem. Discussion: Incorporating Digital Nursing Quality Management as a supplement to traditional quality management approaches could contribute to improved patient care and healthcare outcomes. Consequently, Digital Nursing Quality Management should receive increased attention in nursing practice, education, and research. Standardized definitions of digital nursing quality management should guide future research and policy development.

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“…In addition to the need for more levels of detail as to sustained practical implementation, we identified significant underdevelopment of the literature as to the impact of escalating institutional complexity and the influence of stakeholders. Yet, smart city scholarship has progressed from high-level conceptualizations of capacities to recently providing the detail of the capabilities, attributes, and routines that comprise the capacity to innovate [5] and orchestrate [6,7], collectively suggesting a framework of the components of a smart city capacity. To create the smart city knowledge that is missing, we propose paths for research directed at increasing the effectiveness of capacities, define the concept of smart city capacities, propose a framework of the components of capacities, Simply put, our research objectives were to develop theoretical conceptualizations as to smart city capacities, identify all important areas where theory is underdeveloped, and, in turn, recommend paths for research that would build the knowledge that is currently missing.…”

Section: Introductionmentioning

confidence: 99%

Smart City Capacities: Extant Knowledge and Future Research for Sustainable Practical Applications

Mills,

Pudney,

Gomes

et al. 2024

Sustainability

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Throughout the smart city literature, there are mentions of capacities, the application of which is claimed to result in the sustainable achievement of objectives. Because of the often desperate need for smart city objectives to be met, we sought to understand which were the capacities and whether the components of these capacities are explained sufficiently for them to be effective in practice. We applied a four-stage methodology commencing with a search of multiple databases for smart city capacity knowledge. We next assembled the evidence from the items identified in that search using a thematic analysis that identified the capacity to exploit technology, innovate, collaborate, and orchestrate. Next, we followed the threads of knowledge, iteratively allocating the knowledge to each of the four capacities to a typology of what, why, and who. The fourth stage was a cross-capacity analysis that generated further refinement and identified important factors. We identified that capacities are not sufficiently explained. In addition to the need for more levels of detail as to practical implementation, we identified significant underdevelopment of the literature as to the impact of institutional complexity and the influence of stakeholders. We propose research directed at increasing the effectiveness of capacities, define the concept of smart city capacities, propose a framework of the components of capacities, and draw on established stakeholder theory to create a stakeholder influence research framework.

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The role of organizational capacity to foster digital transformation in local governments: The case of three European smart cities

Cited by 31 publications

References 48 publications

Unlocking the potential: the impact of digital leadership on firms' performance through digital transformation

Unlocking the potential: the impact of digital leadership on firms' performance through digital transformation

Digital Nursing Quality Management: A Concept Analysis

Smart City Capacities: Extant Knowledge and Future Research for Sustainable Practical Applications

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