“…Secondly, the public's satisfaction with the government environment of Heilongjiang Province's business environment is only 3% points higher than that of the market environment, with a satisfaction rate of 50.38 %. The public believed that the government's working efficiency was low, the government's policies were not perfect, and the COVID-19 prevention and control had loopholes [ 25 , 26 ]. As a result, Heilongjiang Province had been affected by the COVID-19, which was not conducive to the urban development.…”