The Role of Usability in Business-to-Business E-Commerce Systems: Predictors and Its Impact on User's Strain and Commercial Transactions

Emerging technologies such as electronic procurement have rapidly become common practice in recent years. With the advent of internet technologies and open innovations, the traditional procurement system is transformed into an electronic procurement system. Technology adoption is influenced by multiple factors, including the adopter, technology, and ecosystem in which they function. Considering this, E-procurement is still being adopted slowly. This research aims to investigate the extension of the adoption of E-procurement and identify the relationships between the E-procurement technologies and green procurement practices across different sectors of ISO 14001-certified Malaysian enterprises. This research is supported by the Technology Acceptance Model, one of the significant theories of technology adoption. Using SPSS and SmartPLS, the survey data is analyzed quantitatively. The structural model explains 86% of the variance in green procurement and shows the positive significant relationship between green procurement and the E-procurement technology of the ISO 14001 firms. Consequently, adopting E-procurement technology would benefit company sustainability. A benchmark for ISO companies will be established, highlighting the importance of E-procurement technology in improving green procurement and supply chain efficiency. The study recommends that demand for environmentally friendly products and services be fueled by technology-based purchases, resulting in a greener supply chain.

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“…Moreover, Ref. [82] analyzed the impact of the organizational and technological precedence on the acceptability of B2B E-commerce. Ref.…”

Section: E-procurement System In Malaysiamentioning

confidence: 99%

The Impact of Electronic Procurement Adoption on Green Procurement towards Sustainable Supply Chain Performance-Evidence from Malaysian ISO Organizations

Singh

Chan

2022

Journal of Open Innovation: Technology, Market, and Complexity

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“…Amin and Saeed (2015) have investigated usability issues in OWASP WebGoat learning management system and outlined user interface improvements. Konradt et al (2012) have concluded that usability is an important factor in the adoption of business commercial systems. Saeed (2019) has looked at the role of customer segmentation in adopting digital business by end users.…”

Section: Introductionmentioning

confidence: 99%

Website Usability Evaluation of Nonprofit Organizations: An Exploratory Study of Saudi Arabia

Saeed

2019

Journal of Computer Science

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Community informatics discourse can be termed as a computing community's response to the social responsibility initiative, which is looking at the technological support to improve communities. Nonprofit organizations are an important part of any society, so recently there are many studies on technologically supporting this segment of society. Saudi Arabia has a huge presence of nonprofit organizations, so in the study, we have evaluated the websites of Saudi nonprofit organizations in a usability evaluation experiment. The subjects were split into two group and each group contained 21 subjects. The data was collected using questionnaire which was later analyzed to understand the design problems on the websites. The findings suggest that understudy websites of nonprofit organizations have some usability issues in navigation support, content, user interface elements consistency, the presence of error and help features. In order to effectively benefit from their websites, these organizations need to improve the website design to foster better usage by the end users.

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“…Bertschek et al (2006) and Wang et al (2016) reveal B2B model that further increases productivity. The role of e-commerce systems in commercial transactions is carried out by researchers as follows: Ana and Rossi (2012); Konradt et al (2012); Wang et al (2016); He and Ma (2021). In this case, it has not discussed the IFR disclosure index; this is a gap in research in the e-commerce area.…”

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confidence: 99%

Internet financial reporting disclosure index of e‐commerce businesses on social media

Probowulan,

Ardianto

2024

Intell Sys Acc Fin Mgmt

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SummaryThe study measured the Internet Financial Reporting (IFR) disclosure index and compared the results across three continents of the global e‐commerce business. In addition, it documents various social media platforms used by e‐commerce. We use content analysis with a scoring matrix based on content, timeliness, technology, and support used in websites and a one‐way ANOVA. The findings identified an average IFR e‐commerce disclosure index of 0.735, which is of good quality as it approaches the value of 1. There is no difference in index IFR between the three continental zones overall, but slightly different from non‐e‐commerce companies. The results also prove that websites and blog media still dominate the use of social media, while other social media platforms have not provided financial information. Researchers in accounting have not conducted research topics on social media, so there are still limited references and narrow analytical content. This research will interest the e‐commerce business industry and compile their financial reporting through the website to improve the quality of their IFR and financial access. Since the e‐commerce business is an internet‐based company growing significantly, it can use other social media to reveal its reporting as decent work and economic growth. This subject is relatively innovative because none of the IFR disclosure index studies focuses on e‐commerce businesses on social media. It fills the research gap related to the characteristics of e‐commerce businesses, where almost all activities are internet‐based.

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The Role of Usability in Business-to-Business E-Commerce Systems: Predictors and Its Impact on User's Strain and Commercial Transactions

Cited by 12 publications

References 64 publications

The Impact of Electronic Procurement Adoption on Green Procurement towards Sustainable Supply Chain Performance-Evidence from Malaysian ISO Organizations

The Impact of Electronic Procurement Adoption on Green Procurement towards Sustainable Supply Chain Performance-Evidence from Malaysian ISO Organizations

Website Usability Evaluation of Nonprofit Organizations: An Exploratory Study of Saudi Arabia

Internet financial reporting disclosure index of e‐commerce businesses on social media

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