The SAGE Handbook of Tourism Management

Cooper, Chris; Volo, Serena; Gartner, William C.; Scott, Noel

doi:10.4135/9781526461490

Cited by 18 publications

(15 citation statements)

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“…The tourism industry includes a range of interlinked businesses and organizations that deliver the tourism product (Leiper, 2004). Tourism is effectively an amalgam of different economic activities delivered by a range of different sectors (Cooper, 2021). These sectors include attractions, accommodation, hospitality, catering, entertainment, the organization and management of events, intermediaries and transportation that operate a range of enterprises at the destination.…”

Section: Tourism Managementmentioning

confidence: 99%

“…Destinations and local residents own the resources that travellers consume/experience to satisfy their needs and wants. An entire tourism ecosystem, which includes entrepreneurs and investors, employees, intermediaries and the public sector, has emerged to facilitate tourism activity and the co-creation of value (Buhalis, 2000;Cooper, 2021). Resources include natural and human-made resources, human resources, skills and competencies, financial, technological and knowledge resources.…”

Section: Tourism Managementmentioning

confidence: 99%

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Tourism Management

Buhalis¹,

Cooper²

2022

Encyclopedia of Tourism Management and Marketing

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Section: Tourism Managementmentioning

confidence: 99%

Section: Tourism Managementmentioning

confidence: 99%

Tourism Management

Buhalis¹,

Cooper²

2022

Encyclopedia of Tourism Management and Marketing

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“…In practice, significant steps ahead have been taken, as tourism sustainability has been increasingly included in the agendas of several international institutions and governments alike (Cooper et al. , 2018; OECD, 2020).…”

Section: The Path To Considering New Dimensions In Science and Practicementioning

confidence: 99%

Restart tourism | build the future

Marques¹

2021

WHATT

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PurposeThis viewpoint aims to explore the question: How can we restart and monitor the path towards the tourism of the future?Design/methodology/approachThis paper identifies the progress made at scientific, institutional, political and technological levels, and how it is possible to foresee that we will enter in a new era of tourism indicators.FindingsA significant body of literature clearly demonstrates that tourism cannot be viewed simply from an economic point of view as it has a great influence on sociocultural and environmental dimensions. The impact of tourism and how to ensure its long-term success has been invoked for the last few decades, leading to the direct consideration of sustainability indicators in a wide array of scientific publications. However, despite significant advances, the lack of funding, lack of support or interest from the political community, bureaucracies or lack of methodological guidance and of technical skills along the entire value chain pose clear challenges to the development and adoption of wide data systems to support sustainable tourism policies.Originality/valueThe paper sheds light on the Portuguese position regarding the recovery of the tourism sector in the aftermath of the COVID-19 pandemic. It also highlights the commitment to knowledge and monitoring of sustainability in tourism, articulated at international level, and how this is essential in order to make progress and to overcome the challenges facing the sector. At the same time, it demonstrates how fundamental it is to identify solutions to boost the potential of tourism as an economic, social, environmental and cultural phenomenon.

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“…In this, to ensure international comparability, a theoretical framework was established, which includes the following tourism industries: Accommodation services for visitors; Air passenger transport; Cultural activities; Food and beverage serving services; Railway passenger transport; Road passenger transport; Sports and recreational activities; Transport equipment rental; Travel agencies and other reservation services activities; and Water passenger transport. In addition to these subclasses, there are two specific categories per country: the retail trade of country-specific tourism characteristic goods; and other countryspecific tourism characteristic activities (Cooper, Volvo, Gartner, & Scott, 2018), following the classification of the UNWTO (2019). Thus, addressing tourism through sectors can provide a more comprehensive approach, with results that have a transversal impact on this industry, and that provide greater support for comparison with other industries.…”

Section: Introductionmentioning

confidence: 99%

Tourism, knowledge management and its processes

Otowicz¹,

Lacerda²,

Emmendoerfer³

et al. 2022

RBTUR

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When it comes to knowledge management (KM), one of the ways to classify it is through its processes. When it comes to tourism, it is the sectors that reveal its practical development. At this juncture, this article aims to analyze which are the tourism sectors that are considering KM in their research, as well as which KM processes are most used in tourism studies. To this end, this research is supported by an integrative literature review and follows the guidelines of the PRISMA recommendation. Due to the research protocol established and using the Scopus and Web of Science databases, an initial sample of 376 articles was obtained, of which 107 met the eligibility criteria. The research results are: (1) the most representative sectors are macro tourism and the accommodation services segment; (2) there is an emphasis on knowledge sharing and transfer processes, which are KM concerns also in other areas; (3) the researches highlight tacit knowledge, given its management complexity and the competitive differential it supports; (4) the researches on KM in tourism received criticism for low quality, complexity of scientific language, or disconnection with the managers and operators in the private and public sectors.

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The SAGE Handbook of Tourism Management

Cited by 18 publications

References 0 publications

Tourism Management

Tourism Management

Restart tourism | build the future

Tourism, knowledge management and its processes

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