Service industry is a complex and competitive market, and companies are seeking a competitive advantage, such the leadership. The aim here was to find out which way the researches that address leadership for innovation in the tourism / hospitality / leisure industries are taking place. The study used an integrative review in the Scopus database with the descriptors <leadership>, <innovation>, <tourism>, <hospitality>, <leisure>. Eleven articles were considered for analysis. The studies tend to be recent, and use to contemplate the Transformational Leadership theory. The leadership help the hospitality and tourism industries achieve innovation on working with the organization's environment, paying attention to human resources, dealing with problems characteristic of the service industry, and acting in the tourist destinations level. It is suggested that future research uses other databases, seize the opportunity of the gap in the leisure industry and other use other leadership theories.
When it comes to knowledge management (KM), one of the ways to classify it is through its processes. When it comes to tourism, it is the sectors that reveal its practical development. At this juncture, this article aims to analyze which are the tourism sectors that are considering KM in their research, as well as which KM processes are most used in tourism studies. To this end, this research is supported by an integrative literature review and follows the guidelines of the PRISMA recommendation. Due to the research protocol established and using the Scopus and Web of Science databases, an initial sample of 376 articles was obtained, of which 107 met the eligibility criteria. The research results are: (1) the most representative sectors are macro tourism and the accommodation services segment; (2) there is an emphasis on knowledge sharing and transfer processes, which are KM concerns also in other areas; (3) the researches highlight tacit knowledge, given its management complexity and the competitive differential it supports; (4) the researches on KM in tourism received criticism for low quality, complexity of scientific language, or disconnection with the managers and operators in the private and public sectors.
Este artigo é parte de uma pesquisa mais ampla e tem, como objetivo, identificar e discutir as compreensões de lazer/ocio de estudantes, professores e profissionais vinculados a programas de Mestrado e Doutorado dedicados às temáticas da sustentabilidade e meio ambiente na América Latina. De enfoque qualitativo, a metodologia da pesquisa aqui contemplada foi baseada em estudo bibliográfico e aplicação de questionários no contexto de 12 programas vinculados à Rede CLACSO de Pós-graduação desenvolvidos em sete países latino-americanos: Argentina, Bolívia, Brasil, Colômbia, Cuba, Equador e México. A análise dos resultados seguiu a estratégia de análise de conteúdo. O lazer/ocio foi compreendido de formas distintas pelos 49 voluntários, evidenciando uma variedade de sentidos e significações. Majoritariamente, o lazer/ocio foi tratado como algo oposto e diferente do trabalho e das atividades rotineiras, sendo utilizadas diferentes categorias para caracterizá-lo (tempo, atitude, atividade e espaço). Essa diversidade de olhares indica a importância de aprofundar conhecimentos sobre as categorias conceituais que constituem o lazer/ocio, tendo em vista a multiplicidade de possibilidades para compreendê-lo na América Latina e em outros contextos do mundo.
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